Experienced Customer Solutions Design Specialist – Delivering Innovative Network, Voice, and Contact Centre Solutions
At arenaflex, we're on a mission to revolutionize the way businesses connect, collaborate, and thrive in an increasingly complex digital landscape. As a Customer Solutions Design Specialist, you'll play a pivotal role in shaping the future of our customers' technology experiences. With a rich heritage spanning over 175 years, arenaflex has evolved into a global leader in secure connectivity and collaboration platforms, serving 1.2 million business customers worldwide.
Why this job matters
In this dynamic role, you'll have the opportunity to design and deliver solutions that cater to the unique needs of our external customers. Your expertise will be recognized with enhanced visibility and responsibility, allowing you to make a tangible impact on the businesses we serve. As part of a dedicated global team, you'll collaborate with colleagues to deliver medium to large designs, explaining complex technical solutions in a clear and concise manner.
What you'll be doing
As a Customer Solutions Design Specialist, your key responsibilities will include:
- Contributing to technical discussions within the team, leading others towards a better understanding and encouraging a dialogue to improve design principles
- Promoting arenaflex solutions and understanding customers' needs to relevant solutions
- Continually challenging yourself, questioning current processes, and managing changes to work efficiently
- Providing a deep technical knowledge in a simple manner to our customers
- Managing risks associated with designs and driving technology direction
Skills You'll Need
To succeed in this role, you'll require:
- In-depth experience with Cisco ACI
- In-depth experience with Cisco SD-WAN
- Routing & Switching expertise
- Cisco LAN/WAN knowledge
- CCNA/CCNP qualification
About arenaflex
arenaflex is a global leader in secure connectivity and collaboration platforms, serving 1.2 million business customers worldwide. With a rich heritage spanning over 175 years, we've brought together our best people and capabilities into a B2B powerhouse. We value diversity and inclusion, believing in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
Our Culture
As a member of our team, you'll be part of an organization that celebrates difference, fosters innovation, and provides opportunities to be your best. With millions of businesses relying on us daily, joining arenaflex means you can be part of a diverse and multi-skilled team that makes a significant impact on society.
Flexible Working
Although these roles are listed as full-time, we welcome job share partnerships, reduced hours, or any other flexible working arrangements. We're committed to providing reasonable adjustments for the selection process, so please don't hesitate to inform us.
Diversity and Inclusion
We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best. If you're excited about this role but your past experience doesn't align perfectly with every requirement, please apply anyway – you may just be the right candidate for this or other roles in our wider team.
What We Offer
As a Customer Solutions Design Specialist at arenaflex, you'll enjoy:
- Competitive compensation and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Flexible working arrangements
- Recognition and rewards for outstanding performance
- Access to cutting-edge technology and tools
- A comprehensive training program to enhance your skills and knowledge
How to Apply
If you're a motivated and innovative individual with a passion for delivering exceptional customer solutions, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! Apply for this job