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Remote Project Manager & Customer Success Specialist (Math) - Make a Lasting Impact on Education at arenaflex

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Job Title: Experienced Full Stack Project Manager & Customer Success Specialist - Math Education Solutions Job Description:

Join the arenaflex Team and Revolutionize Education

At arenaflex, we are dedicated to empowering educators and learners with the tools and insights needed to achieve academic success. As a leading provider of innovative math solutions, we are seeking an experienced Project Manager & Customer Success Specialist to join our team. This is an exciting opportunity to make a lasting impact on education and collaborate with a dynamic team of professionals who share your passion for education.

Position Overview:

  • Location: Remote (Baltimore, MD area, with 80% travel)
  • Start Date: Immediate openings available
  • Position: Project Manager & Customer Success Specialist
  • Company: arenaflex
  • Compensation: Competitive salary ($55,000 - $90,000 annually) with bonus plan and benefits

Job Summary:

As a Project Manager & Customer Success Specialist at arenaflex, you will play a critical role in providing professional learning services and support to clients using our math solutions, including Reveal Math Core Curriculum, ALEKS, and arenaflex Plus. You will develop strong relationships with educators and learners, helping to empower them with the tools and insights needed to achieve academic success. Your expertise and passion for education will enable you to make a meaningful impact on the lives of students and educators.

Key Responsibilities:

  • Develop and maintain relationships with Baltimore City Public Schools and serve as primary liaison between the arenaflex Math Solutions team and clients
  • Collaborate with school and district leaders to develop implementation plans, provide professional learning support, and ensure timely launch and full-year implementation
  • Monitor program usage, analyze data, and coordinate with users to adjust classroom practices
  • Communicate regularly with school and district leadership to identify barriers, provide solutions, and respond to stakeholder needs
  • Coordinate district-wide initiatives, build internal capacity, and scale for student growth

Requirements:

  • 5+ years' experience in K-12 math education, with understanding of standards mastery, personalized learning, and data-driven instruction
  • Experience as a building or district-level math coach highly desired
  • Bachelor's Degree required (Advanced degree in education, math, or educational technology preferred)
  • Exceptional written and oral communication skills, with strong presentation skills and ability to interact with diverse stakeholders
  • Familiarity with major operating systems, browsers, Zoom, Microsoft Office suite, and internet concepts required

What We Offer:

  • Competitive salary and bonus plan
  • Comprehensive benefits package, including medical and other benefits
  • Opportunity to make a lasting impact on education and empower learners
  • Collaborative and dynamic work environment with a friendly team

Career Growth Opportunities and Learning Benefits:

At arenaflex, we believe in investing in our employees' growth and development. As a Project Manager & Customer Success Specialist, you will have access to a range of training and development opportunities, including:

  • Professional development workshops and conferences
  • Opportunities for mentorship and coaching
  • Access to cutting-edge educational technology and tools
  • Collaboration with a diverse team of professionals

Work Environment and Company Culture:

At arenaflex, we value a collaborative and dynamic work environment that fosters creativity, innovation, and growth. Our team is passionate about education and committed to making a positive impact on the lives of students and educators. As a Project Manager & Customer Success Specialist, you will be part of a team that is dedicated to excellence, innovation, and customer satisfaction.

How to Apply:

If you are a motivated and passionate individual who is committed to making a difference in education, we encourage you to apply! Please submit your application, and we will be in touch to discuss this exciting opportunity further.

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