In-Account Business Development Director (Senior Account Director)

Why Phase2 Our remote-first employees join and stay at Phase2 to be a force. In pursuit of a digital experience that advances the human experience, you will do your best work, live fully, and succeed as a team. Phase2 is a digital agency passionate about customer experience, grounded in data & insights, and rooted in more than two decades of successful technology delivery. We guide industry-leading companies to what’s next in their digital landscape. And it all begins with finding the right people who align with our values and passion for impact. About The Role We’re hiring a Senior Account Director to drive consultative growth across a portfolio of clients, leading enterprise-scale digital and AI-enabled transformation initiatives. At Phase2, we create custom digital products to solve complex business problems, partnering with clients to build tailored solutions rather than selling SaaS or subscription-based software. This is a quota-carrying, in-account growth role for someone who thrives in a fast-paced environment, leads with insight, and diagnoses business problems before prescribing solutions. You’ll challenge assumptions, navigate objections, and build business cases that unlock meaningful investment. This role demands a consultative selling mindset. Success requires the ability to sell vision, outcomes, and transformation, often before clients fully understand what they need. You will operate at the intersection of digital experience, technology modernization, and applied AI, helping clients move from fragmented initiatives to integrated, high-impact solutions.

• This position reports to the VP, Account Management
• Base salary: $130,000–$152,000
• On-Target Earnings (OTE): $200,000–$242,000
• Commission: $70,000–$90,000 annually at 100% of quota; uncapped commission potential

Who You Are

• A consultative seller and portfolio growth strategist.
• Thrive in a fast-paced environment where solutions must be shaped in real time.
• Ask sharp questions, uncover root problems, and reframe client thinking.
• Are comfortable pushing back, handling objections, and navigating complexity.
• Can translate digital and AI capabilities into the business outcomes that executives care about.
• Know how to sell services, platforms, and transformation.
• A hands-on closer who can own the vision, shape the strategy, and execute the deal.

What You’ll Do Drive In-Account Pipeline and Revenue Growth

• Generate a robust pipeline that leads to closing $7M+ in new revenue within 12 months across an existing portfolio and newly signed clients.
• Proactively identify areas of opportunity within accounts, lead the complete sales cycle from discovery and rigorous qualification through to pitch, strategic pricing, proposal, negotiation, and close.
• Maintain clean, accurate forecasting and pipeline hygiene in Salesforce.
• Shape deal strategy, pricing, and scope for high-value digital and AI engagements.
• Navigate objections, procurement hurdles, and ambiguity with confidence.

Sell Digital & AI Solutions

• Translate AI and digital capabilities into measurable business impact using value-selling methodologies.
• A thought leader who guides clients through practical AI integration across marketing, content, IT, and digital operations.
• Position AI, digital experience, and modernization as business imperatives.
• Build compelling value narratives tied to ROI, risk reduction, speed, and competitive advantage.
• Translate complex technology concepts into clear executive-level business cases.

Act as a Trusted Client Advisor

• Build deep relationships with Senior and C-Suite stakeholders within accounts.
• Serve as a primary point of escalation, balancing client needs with internal delivery realities.
• Partner closely with delivery, strategy, and leadership teams to ensure successful outcomes.
• Represent Phase2 at industry events and maintain an active, credible thought leadership presence.
• Travel to client sites, internal offices, or industry events as needed (typically up to 20%).

Other Ways You’ll Make An Impact

• Collaborate with cross-functional teams to shape and deliver solutions that drive measurable value.
• Champion client successes internally by ensuring visibility across teams and leadership.
• Support marketing in developing case studies and thought leadership, highlighting client impact.
• Maintain strong leadership presence within accounts by positioning forward-looking, strategic work that aligns with where the market is headed.
• Collaborate w

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