Experienced Full Stack Customer Engineer – Data Focused AI Platforms

Join arenaflex, a global technology and services leader, as we revolutionize the world of customer experience solutions.

About arenaflex

arenaflex is the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Our Concentrix Technical Products and Services team is the driving force behind arenaflex's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences.

Job Summary

We're seeking an experienced Customer Engineer specializing in Data AI Platforms to join our team. As a key member of our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Your role will be to provide technical leadership to our enterprise customers globally, ensuring their IT environments are optimized and healthy by offering consultative guidance, risk assessments, and technical support.

Key Responsibilities

• Data AI Platform Management: Assist clients in deploying and managing solutions using platforms like Foundry, Data Factory, Data Lake, and DataBricks.

• Machine Learning Implementation: Develop and implement ML models to drive insights and support data-driven decision-making.
• Azure SQL & Storage Solutions: Design and manage Azure SQL databases and storage solutions to ensure high availability and performance.
• Microsoft Fabric - Data Engineering: Utilize Microsoft Fabric to optimize data lifecycle and integration processes.
• Customer Consultation: Engage with clients to understand their business objectives and provide tailored solutions to enhance their data and AI capabilities.
• Performance Optimization: Analyze and optimize data workflows and processes for efficient data management.
• Technical Support: Offer ongoing technical support and troubleshooting to ensure customer satisfaction.
• Best Practices Advocacy: Promote best practices in data management and AI, guiding clients to adopt modern technologies and methodologies.

Qualifications

•

Extensive experience

with data platforms such as Data Factory, Data Lake, DataBricks, and Azure SQL.

Strong understanding

of machine learning concepts and implementation.

Proven experience

with Microsoft Fabric and data engineering tasks.

Excellent problem-solving skills

to manage complex technical challenges.

Strong communication and customer service skills

.

Education

•

Bachelor's degree

in Computer Science, Data Science, or related field, or equivalent work experience.

What We Offer

• Competitive base salary range: $92,250 - $144,964, plus incentives that align with individual and company performance.

• Benefits: medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.
• Opportunities for growth: career growth opportunities and learning benefits to help you advance in your career.
• Diverse and inclusive work environment: arenaflex is an equal opportunity and affirmative action (EEO-AA) employer, promoting equal opportunity to all qualified individuals and not discriminating in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

How to Apply

If you're a motivated and experienced professional looking to join a dynamic team, please submit your application by August 15, 2025. We can't wait to hear from you!

Work Environment and Company Culture

arenaflex is a global company with a diverse and inclusive work environment. Our company culture is built on the values of innovation, collaboration, and customer satisfaction. We offer a range of benefits and opportunities for growth and development, including:

• Flexible work arrangements: remote work options and flexible schedules to support work-life balance.
• Professional development opportunities: training and development programs to help you advance in your career.
• Diverse and inclusive team: a team of talented professionals from diverse backgrounds and industries.
• Recognition and rewards: recognition and rewards for outstanding performance and contributions to the company.

Physical and Mental Requirements

While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

Language Requirements

English is the primary language of communication in this role.

Time Type

Full-time

Location

Remote (USA, TX, Work-at-Home)

Equal Opportunity Employer

arenaflex is an equal opportunity and affirmative action (EEO-AA) employer, promoting equal opportunity to all qualified individuals and not discriminating in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

California Residents

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How to Apply

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