Experienced Customer Development Manager – Driving Business Growth at arenaflex
Are you a seasoned professional with a passion for customer development and a knack for driving business growth? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we want to hear from you! arenaflex is seeking an experienced Customer Development Manager to join our team, and we're excited to offer this opportunity to a talented individual who is eager to make a meaningful impact.
About arenaflex
arenaflex is a leading company in the retail industry, dedicated to providing exceptional customer experiences and driving business growth through innovative solutions. Our team is passionate about staying ahead of the curve, and we're committed to fostering a culture of collaboration, creativity, and continuous learning. As a Customer Development Manager at arenaflex, you'll have the opportunity to work with a talented team of professionals who share your passion for customer development and business growth.
Responsibilities
As a Customer Development Manager at arenaflex, you'll be responsible for creating and delivering insights and recommendations using various data sources. This will involve:
- Monitoring the field execution of vendor programs to ensure seamless delivery of products and services to our customers
- Staying informed of analytic best practices across the industry to stay ahead of the curve
- Analyzing and reporting data to identify issues, trends, or exceptions that impact our business
- Tracking category performance, including sales, profits, margins, and market share, to inform business decisions
- Developing, communicating, executing, and monitoring performance metrics and goals to drive business growth
- Creating and delivering effective reports using POS data and syndicated data to inform business decisions
- Analyzing the supply chain to evaluate and recommend supplier performance to ensure seamless delivery of products and services
- Understanding and applying customer, consumer, and industry insights using market research data to inform business decisions
- Ensuring superior client satisfaction through deep analytics and team problem-solving
Requirements
To be successful in this role, you'll need:
- A Bachelor's Degree and experience within the Consumer Packaged Goods (CPG) sector, with a preference for Adult Beverage experience
- A deep understanding of National Chain Sales, Retail, and Distributor operations
- Expertise in category management principles and shopper/consumer insights
- A high-level understanding of Category Management processes and practices
- Assertive leadership and decision-making skills with high energy
- Preferred experience with Syndicated data (Nielsen, IRI) and Internal Shipment Data
- A strong foundation in business fundamentals and business finance
- Excellent analytical, problem-solving, decision-making, and quantitative analysis skills
- Intermediate to advanced knowledge of Excel and PowerPoint
Nice-to-haves
While not required, experience in the Adult Beverage industry, familiarity with market research methodologies, and the ability to collaborate with external retail customers and key suppliers would be a plus.
Benefits
As a valued member of the arenaflex team, you'll enjoy a comprehensive benefits package, including:
- Comprehensive medical and prescription drug coverage
- Dental and vision plans
- Tax-saving Flexible Spending Accounts
- Disability coverage
- Life insurance plans
- 401(k) plan
- Tuition reimbursement
- Wellness program
- Parental leave
- Vacation accrual
- Paid sick leave
What We Offer
At arenaflex, we're committed to providing a dynamic and supportive work environment that fosters growth and development. As a Customer Development Manager, you'll have the opportunity to:
- Work with a talented team of professionals who share your passion for customer development and business growth
- Develop and implement innovative solutions to drive business growth and improve customer satisfaction
- Stay ahead of the curve with access to industry-leading training and development opportunities
- Enjoy a comprehensive benefits package that supports your physical, emotional, and financial well-being
- Make a meaningful impact on the business and contribute to the company's continued success
How to Apply
If you're a motivated and results-driven professional with a passion for customer development and business growth, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and explore how you can contribute to the success of arenaflex. Apply to this job Apply for this job