Experienced Bilingual Customer Service and Sales Representative - Spanish-English - Remote USA Opportunity at arenaflex

Are you a passionate and results-driven individual with a flair for languages, customer service, and sales? Do you want to ignite your career with a dynamic and award-winning company that prioritizes humanity and technology? Look no further than arenaflex, a leading global customer experience technology and services company. We're seeking an Experienced Bilingual Customer Service and Sales Representative to join our team, working remotely from the comfort of your own home.

About arenaflex

arenaflex is a customer-centric company that has been making customers happy since 1982. We've helped numerous iconic and hypergrowth brands build engaged, pleased, and profitable customer experiences through our unique blend of humanity and technology. Our mission is to deliver exceptional customer experiences that start with you. We're proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

The Role

As an Experienced Bilingual Customer Service and Sales Representative, you'll be the spark that brightens days and ignites careers at arenaflex. You'll have the opportunity to grow your career by connecting your customer service and sales aptitude to become a Spanish-English Bilingual Remote Licensed Healthcare Insurance Agent. arenaflex will pay for your training, study, and state insurance exam, as well as cover all licensing fees and continuing education credits.

Key Responsibilities

* Assist individuals in understanding their coverages and selecting the right products, services, and best solutions to meet their personal needs

• Provide full lifecycle customer service and sales, including accepting inbound calls or making outbound calls for follow-up
• Respond to customer inquiries with compassion and active listening, selecting the best solution in an efficient manner
• Identify additional needs customers may have and help them upgrade products or services
• Meet or exceed sales targets and performance metrics
• Collaborate with team members to achieve shared goals and objectives

What You Bring to the Role

* Bilingual in English and Spanish

• Aptitude, self-discipline, and tenacity to learn about what it takes to become a licensed insurance associate, including passing the state licensing exam
• High-speed internet (>25 mbps download and 10 mbps upload)
• Minimum six (6) months sales experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy
• Strong customer service orientation, including empathy, compassion, and listening skills
• High school diploma or equivalent
• Strong computer navigation skills and experience, as this role is 100% remote

What You Can Expect

* Supportive of your career and professional development

• An inclusive culture and community-minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• FREE licensing course, and you'll be paid for your time to boot
• All state licensing exam fees covered by arenaflex and yearly renewal of license provided by arenaflex as your employer
• A base wage of $16/hr while studying for your state exam, with an increase to your base pay and eligibility for performance-based bonuses once licensed
• A healthy benefits package based on your position, including PTO, tuition reimbursement, health and wellness incentives, and more

A Bit More About Your Role

We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled engagement and coaching, to 1000s of free courses to support your career growth, we've got you covered. Our arenaflex community is here for you as one dynamic, global family.

About arenaflex

Our business is about making customers happy. That's all we do. We deliver outcome-based customer engagement solutions through our digital consultancy, TTEC Digital, and our delivery center of excellence, TTEC Engage. Founded in 1982, our employees operate on six continents across the globe and live by a set of customer-focused values that guide relationships with clients, their customers, and each other.

Company Culture and Values

arenaflex is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

Benefits and Perks

* Retirement/Pension Plans

• Professional Development
• Maternity/Paternity Paid Leave
• Long Term Disability
• Prescription Drug Coverage
• Performance bonus
• Paid Holidays
• Life Insurance
• Employee Referral Program
• Flexible Schedules
• Paid sick days
• Merchandise Discounts
• 401K
• On-Site Cafeteria
• Work From Home
• Flexible Spending Accounts
• Parking
• Game Rooms
• Vacation/PTO
• Tuition Reimbursement
• Medical, Dental, and Vision
• Employee Events

How to Apply

If you're a motivated and customer-focused individual with a passion for languages and sales, we want to hear from you. Apply now to join our team as an Experienced Bilingual Customer Service and Sales Representative at arenaflex. Don't miss this opportunity to ignite your career and make a difference in the lives of our customers. Apply Now Apply for this job