Bilingual (Spanish) - Senior Principal Relationship Management and Business Development (Remote-Eligible)

About the position Bilingual (Spanish) - Senior Principal Relationship Management and Business Development (Remote-Eligible) The Senior Manager oversees market strategy, business development, sales, and relationship management for Network Participants in Mexico (or the Caribbean) , ensur ing goal alignment with the Global Acceptance strategy . The Senior Manager will execute long-term and short-term strategic Acceptance and Acquiring initiatives designed to increase acceptance footprint , strengthen partnerships, and grow the Discover Global Network (DGN) business. Additionally, this individual will serve as the relationship manager for multiple complex partner relationships—including Acquirers, B anks, fintechs, and payment enablers —while performing market analyses to drive acceptance.

Responsibilities

• Understand the payments landscape and acquiring business in the market (region)
• Explore new partnership opportunities that drive acceptance and increasing market penetration
• Manage client portfolio and existing relationships to retain and grow existing business and expand the acceptance footprint in the market (region)
• Lead a cross-functional team with marketing, operations, product and other functional areas to support the clients, fulfill business needs, and develop initiatives
• Drive internal processes including development of communications, account management, approval requests, contract negotiations, compliance and risk management
• Build and maintain business development plans and marketing initiatives and drive the strategic and tactical activities to execute these plans
• Negotiate favorable and profitable contracts with existing and new partners
• Be the primary point of contact and work in close relationship with our partners, providing overall support, business solutions, products, and services to grow and strengthen the partnership
• Ensure all Anti-Money Laundering (AML), Enhanced Due Diligence (EDD), and governance issues are resolved
• Leverage deep understanding of the competitive landscape, market trends, and performance opportunities to inform market strategy and KPI analysis across our internal cross-functional teams
• Coordinate and arrange client events, sponsorships, and meetings
• Client Engagement: Ability to travel 35% to meet with clients

Requirements

• Basic Qualifications:
• High School Diploma, GED or equivalent certification
• At least 7 years of business development, sales, marketing or relationship management experience within the payments industry
• Fluent in Spanish and English

Nice-to-haves

• Preferred Qualifications:
• Bachelor’s or Master’s Degree in Business, Finance, or Marketing
• Experience with payment acquiring business
• Technical expertise in mobile payments, vehicle commerce, Secure Remote Commerce (SRC), payment chip technology or IOT emerging technologies
• Experience executing business development across different card products and new payment technologies

Benefits

• This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website .
• Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

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