Experienced Customer Support/Sales Representative – Seasonal Remote Opportunity

Join arenaflex, a rapidly growing seasonal service company specializing in lake weed removal and holiday lighting installations, as we bring smiles year-round to homeowners across the country! Are you a people person with exceptional communication skills, a keen eye for detail, and a passion for helping others? Do you thrive in a fast-paced, dynamic environment where no two days are the same? If so, we want you to join our team as a Customer Support/Sales Representative! At arenaflex, we're not just a company – we're a team of dedicated professionals who share a common goal: to make a difference in the lives of our customers. Our seasonal service company specializes in lake weed removal and holiday lighting installations, and we're looking for talented individuals like you to help us deliver exceptional customer experiences.

About arenaflex

arenaflex is a rapidly growing seasonal service company that's changing the way homeowners experience their properties. With a focus on lake weed removal and holiday lighting installations, we're dedicated to providing top-notch services that bring smiles to our customers' faces. From helping homeowners reclaim their lakeshore to lighting up their holidays, we're passionate about making a difference in our community.

Position Overview

As a Customer Support/Sales Representative, you'll be the voice of arenaflex, handling customer calls, emails, and virtual consultations via Zoom. You'll work closely with our team to review customer properties, gather details, crunch numbers in Excel, and present project bids to prospects. If you love chatting with people, are detail-oriented, and enjoy helping others, we want you to join our team!

Key Responsibilities

* Be the voice of arenaflex – Answer 20-30 calls/emails per day, providing exceptional customer service and support.

• Host virtual consultations – Present 2-4, 30-45 minute Zoom consultations per day with prospective clients to discuss services and assess their needs.
• Master Excel magic – Analyze pricing formulas and carefully price out each project.
• Follow up like a pro – Keep in touch with leads through phone, email, and other platforms.
• Upsell & renew – Help customers discover additional services they'll love.
• Close deals – Onboard new clients and ensure smooth transitions.
• Stay organized – Track progress and maintain accurate records in our CRM.

What We're Looking For

* Exceptional English verbal and written communication skills (clear, fluent, and easily understood by customers).

• Professional demeanor and appearance suitable for video consultations.
• Extreme attention to detail.
• Strong communication skills with the ability to build rapport and provide outstanding customer care.
• Ability to work independently with minimal supervision.
• 3+ years of customer service and sales experience is required. Preferably related to the landscaping or B2C service industry.
• Remote Working: 1 year (Required)

Tech Must-Haves

* Strong (above basic) proficiency in Microsoft Excel, Google Sheets, and computer skills.

• Desktop (preferably multiple monitors)
• Need to have a designated, quiet, and professional environment with no interruptions.
• Wired USB noise-cancelling headset with an over-the-mouth microphone
• Hi-Speed Internet (preferably with an Ethernet connection. No satellite internet service providers)
• Requires a background check that will be paid for by us.

When You'll Work

* Totally Flexible! We believe in work-life balance. Flexible working hours between 8:00 AM - 7:00 PM CST. Flexible days, including mainly weekdays and sometimes on weekends if desired (to be mutually agreed upon).

• June 1 – September 1: 20-30 hours/week
• September 1 – December 1: 10-20 hours/week (holiday lighting season)
• December 1 – April 1: No scheduled hours (time to hibernate)
• April 1 – June 1 (2026): 10-15 hours per week

What's in It for You?

* Hourly Pay + Monthly Commissions + KPI Bonuses= Effective pay of: $25 -$28/hr (based on skills, experience & location)

• Work from home
• Return each season – Become part of our fun, growing team!

How to Apply

* Apply directly at: https://www.arenaflex.com/employment/

Important: Applications submitted through any other method will not be considered.

ON YOUR APPLICATION: Please answer the 3 questions below. Please enter them into the "Additional Notes" section on the application: * What's your experience with Microsoft Excel (especially formulas, pricing tools, or data analysis)?

• Describe your home office setup—include your equipment, internet connection, and any software tools you're confident using.
• Give a brief example of how your attention to detail has helped you catch a mistake or improve a process.

Questions?

Please email Derek at [email protected] (but please don't reply directly to this posting).

• If you're ready to be part of an awesome team that makes homes and holidays brighter, we'd love to hear from you!***

Thank you so much for your time and consideration!

Job Types:

Part-time, Contract, Temporary, Seasonal

Pay:

$25.00 - $28.00 per hour

Expected hours:

20 – 30 per week

Benefits:

* Flexible schedule

• Work from home

Work Location:

Remote Apply for this job