Experienced Customer Engineering Manager – Automation Testing (Selenium) / Solutions Engineering Lead

At arenaflex, we're revolutionizing the software testing landscape with our cutting-edge platform, empowering over 2 million tests every day across 19 global data centers. As a leader in the B2B SaaS space, we're seeking an exceptional Customer Engineering Manager to spearhead a high-performing team that collaborates with sales to drive revenue growth. If you're a seasoned engineering professional with a passion for Selenium and solutions engineering, we want to hear from you.

About arenaflex

arenaflex is a software testing powerhouse that's changing the game. Our innovative platform has become the go-to solution for companies worldwide, providing unparalleled testing capabilities. As a key player in the industry, we're committed to fostering a culture of innovation, collaboration, and growth. Our team is comprised of talented individuals who share a passion for technology and a drive to succeed.

Job Summary

We're looking for an experienced Customer Engineering Manager to lead our automation testing team, focusing on Selenium and solutions engineering. As a key member of our leadership team, you'll be responsible for driving revenue growth, building high-performing teams, and collaborating with sales to deliver exceptional customer experiences. If you're a seasoned engineering professional with a passion for automation testing and solutions engineering, we want to hear from you.

Key Responsibilities

As a Customer Engineering Manager at arenaflex, you'll be responsible for:

• Leading a high-performing team of automation testing engineers, focusing on Selenium and solutions engineering
• Collaborating with sales to drive revenue growth and deliver exceptional customer experiences
• Developing and implementing strategies to improve team performance, productivity, and customer satisfaction
• Building and maintaining strong relationships with customers, sales teams, and other stakeholders
• Identifying and addressing technical challenges, providing solutions and recommendations to improve testing capabilities
• Staying up-to-date with industry trends, technologies, and best practices, applying this knowledge to drive innovation and growth
• Mentoring and developing team members, providing guidance and support to ensure their success
• Managing and prioritizing multiple projects and tasks, ensuring timely delivery and high-quality results

Essential Qualifications

To be successful in this role, you'll need:

• 10-15 years of engineering experience in the B2B SaaS space, with a strong background in automation testing and solutions engineering
• Prior experience as an Automation Test Manager or Lead, with hands-on expertise in Selenium
• Experience in Solutions Engineering, Pre-Sales, or Consulting roles with a technical background
• Bachelor's degree in Computer Science or a related technical discipline
• Hands-on knowledge of one or more programming languages (e.g., Java, C#, Python, Ruby, JavaScript)
• Proficiency with development tools and IDEs (Eclipse, IntelliJ IDEA, Visual Studio, Maven, Git)
• Experience building or maintaining automation frameworks (JUnit/NUnit, TestNG, Selenium, Appium, Cucumber, NightWatchJS, WebDriverIO)
• Familiarity with Continuous Integration (CI) tools (Jenkins, Bamboo, TeamCity, Azure DevOps)
• Understanding of networking and security protocols (TCP/IP, HTTP, SSL, VPNs, IPsec, firewalls)
• Excellent written and verbal communication skills, with a focus on improving collaboration in a fast-paced, high-dynamic team environment

Preferred Qualifications

While not required, the following qualifications would be beneficial:

• Experience with cloud-based testing platforms and tools
• Knowledge of DevOps practices and tools (e.g., Docker, Kubernetes, Ansible)
• Familiarity with agile methodologies and Scrum frameworks
• Experience with data analytics and reporting tools (e.g., Tableau, Power BI)
• Strong leadership and management skills, with experience in team building and development

Skills and Competencies

To succeed in this role, you'll need to possess:

• Strong technical expertise in automation testing and solutions engineering
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
• Strong leadership and management skills, with experience in team building and development
• Ability to prioritize multiple projects and tasks, ensuring timely delivery and high-quality results
• Strong problem-solving skills, with the ability to identify and address technical challenges
• Adaptability and flexibility, with the ability to adjust to changing priorities and deadlines
• Strong analytical and critical thinking skills, with the ability to analyze complex technical issues and provide recommendations

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to providing opportunities for growth and development. As a Customer Engineering Manager, you'll have access to:

• Regular training and development programs, focusing on automation testing and solutions engineering
• Opportunities for career advancement, with a clear path for promotion and growth
• Collaborative and dynamic work environment, with a focus on innovation and creativity
• Flexible work arrangements, with a remote-first work environment that allows for work-life balance
• Competitive compensation and benefits package, including medical insurance, gratuity, and unlimited time off

Work Environment and Company Culture

arenaflex is a remote-first company, with a focus on flexibility and work-life balance. Our team is comprised of talented individuals who share a passion for technology and a drive to succeed. We're committed to fostering a culture of innovation, collaboration, and growth, with a focus on:

• Collaborative and dynamic work environment, with a focus on innovation and creativity
• Flexible work arrangements, with a remote-first work environment that allows for work-life balance
• Competitive compensation and benefits package, including medical insurance, gratuity, and unlimited time off
• Opportunities for career advancement, with a clear path for promotion and growth
• Regular training and development programs, focusing on automation testing and solutions engineering

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation and benefits package, including:

• Medical insurance for self, spouse, up to 2 dependent children and Parents or Parents-in-law up to INR 5,00,000
• Gratuity as per payment of Gratuity Act, 1972
• Unlimited Time Off to ensure our people invest in their wellbeing, to rest and rejuvenate, spend quality time with family and friends
• Remote-First work environment that allows our people to work from anywhere in India
• Remote-First Benefit for home office setup, connectivity, accessories, co-working spaces, wellbeing to ensure an amazing remote work experience

Conclusion

If you're a seasoned engineering professional with a passion for automation testing and solutions engineering, we want to hear from you. As a Customer Engineering Manager at arenaflex, you'll have the opportunity to lead a high-performing team, drive revenue growth, and deliver exceptional customer experiences. Join our team and be part of a dynamic and innovative company that's changing the software testing landscape. Apply now and take the first step towards a rewarding career with arenaflex. Apply for this job