Experienced Customer Acquisition Manager – Senior Living Community Partnerships

At arenaflex, we're dedicated to connecting families with expert advisors who provide personalized solutions for senior care. As the nation's largest senior care advisory service, we're passionate about empowering caregivers to make informed decisions about their loved ones' care. Our team is driven by a shared mission to foster a culture of diversity, equity, and inclusion, and we're committed to living our values every day.

Our Company Values

• Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.

• Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
• Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.
• Win The Right Way: We see organizational integrity as the foundation for how we operate.
• Embrace Change: We innovate and constantly evolve.

Job Description

As a Customer Acquisition Manager (CAM) at arenaflex, you'll play a critical role in growing our network of senior living community partners. This business development role is focused on identifying, engaging, and signing new community partners - including assisted living, memory care, and retirement communities - that meet arenaflex's high standards of care and regulatory requirements. You'll serve as a consultative advisor to executive decision makers, educating them on the value of partnering with arenaflex and how our services support their occupancy and growth goals.

Key Responsibilities

• Develop and execute a strategic sales plan to expand arenaflex's network of qualified senior living communities

• Identify, prospect, and engage executive decision makers through targeted outreach and relationship-building
• Deliver compelling pitches that communicate arenaflex's value proposition, services, and partnership model
• Sign highly qualified communities that align with our customer needs and compliance standards
• Meet and exceed Objectives and Key Results (OKRs) including outreach and new partner signings
• Collaborate with Onboarding Specialists to ensure a smooth handoff and strong partner experience
• Maintain accurate records and notes in CRM tool (Salesforce), and prepare weekly performance reports
• Travel as needed for field meetings and industry events

Qualifications

• 3+ years of sales or business development experience, ideally in the senior living, healthcare, or housing industries

• Strong relationship-building skills with a genuine enthusiasm for engaging new partners
• Excellent written and verbal communication skills, with confidence speaking to executives and owners
• Highly organized with the ability to manage multiple priorities and deadlines
• Self-motivated, results-driven, and comfortable working in a fast-paced, metrics-oriented environment
• Proficiency in CRM systems (Salesforce) and common business tools (Microsoft Office, Google Workspace, DocuSign)
• Ability to interpret and communicate regulatory and compliance standards
• A proactive, solutions-oriented mindset and the ability to work independently with sound judgment

Why Join arenaflex?

At arenaflex, we offer a dynamic and supportive work environment that fosters growth and development. Our team is passionate about making a difference in the lives of caregivers and their senior loved ones, and we're committed to living our values every day.

Compensation and Benefits

• Hourly, non-exempt position with a competitive hourly rate of $37.79-$39.22 per hour

• Bonus structure with a potential bonus of $22,500
• Comprehensive benefits package, including:

+ 401(k) plus match + Dental insurance + Health insurance + Vision Insurance + Paid Time Off

What We Offer

At arenaflex, we're committed to providing a supportive and inclusive work environment that allows our employees to thrive.

We offer

• A dynamic and supportive team environment
• Opportunities for growth and development
• A comprehensive benefits package
• A competitive hourly rate and bonus structure
• A chance to make a difference in the lives of caregivers and their senior loved ones

How to Apply

If you're a motivated and results-driven professional with a passion for senior living community partnerships, we encourage you to apply for this exciting opportunity. Please submit your application through our website or by clicking on the link below. Apply Job! Apply to this Job

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that allows our employees to thrive. Apply for this job