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Founding Sales & Customer Success Manager – Conversational Commerce Pioneer

Work from home Full-time role Hiring

At arenaflex, we're revolutionizing the way businesses interact with customers through conversational commerce. As a pioneering company in this space, we're seeking a highly skilled and ambitious Founding Sales & Customer Success Manager to join our team. If you're a sales and customer success expert with a passion for innovation, we'd love to hear from you.

Join the Arenaflex Founding Team

Arenaflex is building the infrastructure for conversational commerce, transforming how businesses sell as commerce shifts from websites to messaging. We've proven product-market fit with strong early traction and are growing fast with solid inbound demand. As our first dedicated sales hire, you'll play a critical role in capturing opportunities while we pursue larger enterprise deals.

The Opportunity

We're at a pivotal moment in our journey, and your expertise will be instrumental in shaping our sales strategy and driving revenue growth. You'll have the opportunity to build our sales process and playbook from the ground up, working closely with our CEO to scale revenue operations. If you're ready to build something big, this role offers massive growth potential as we expand across the Middle East and North Africa (MENA) and beyond.

What You'll Own

As our Founding Sales & Customer Success Manager, you'll be responsible for:

  • Lead qualification and closing of inbound prospects
  • Customer onboarding and implementation (non-technical guidance)
  • Enterprise outbound sales development
  • Building our sales process and playbook from the ground up
  • Working directly with the CEO to scale revenue operations

What We're Looking For

We're seeking a highly skilled and experienced sales and customer success professional with:

  • 2-4 years of B2B SaaS sales experience
  • A track record of success in customer success and onboarding
  • Strong understanding of e-commerce and retail (a plus)
  • Fluency in Arabic and English
  • An entrepreneurial mindset, comfortable building from scratch

Essential Skills and Competencies

To succeed in this role, you'll need:

  • Excellent communication and interpersonal skills
  • Strong negotiation and closing skills
  • Ability to build and maintain relationships with customers and stakeholders
  • Proven ability to work in a fast-paced environment and adapt to changing priorities
  • Strong analytical and problem-solving skills
  • Experience with sales CRM tools and software

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As our Founding Sales & Customer Success Manager, you'll have access to:

  • Regular training and development opportunities
  • Mentorship from experienced sales and customer success leaders
  • Opportunities to work on high-impact projects and initiatives
  • A dynamic and supportive work environment that encourages innovation and creativity

Work Environment and Company Culture

Arenaflex is a dynamic and innovative company that values collaboration, creativity, and customer satisfaction. Our team is passionate about building a platform that transforms the way businesses interact with customers. We're committed to creating a work environment that's inclusive, diverse, and supportive of our employees' well-being.

Compensation, Perks, and Benefits

We offer a competitive salary and benefits package, including:

  • A comprehensive health insurance plan
  • A generous retirement savings plan
  • Paid time off and holidays
  • Access to the latest technology and tools
  • A dynamic and supportive work environment

Conclusion

If you're a sales and customer success expert with a passion for innovation and a desire to build something big, we'd love to hear from you. Join our founding team at arenaflex and be part of a revolutionary journey that's transforming the way businesses interact with customers. Apply now to become our Founding Sales & Customer Success Manager and take the first step towards a exciting and challenging career opportunity. [Apply to this Job](https://empllo.com/jobs/view/arenaflex-founding-sales-customer-success-manager-3374033) Apply for this job

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