Experienced Functional Customer Success Consultant – Warehouse Optimization and NetSuite ERP Solutions
At arenaflex, we're dedicated to transforming our customers and changing lives through innovative data collection software for NetSuite ERP. As a Warehouse Consultant, you'll be at the forefront of delivering cutting-edge warehouse management solutions, working closely with our customers to optimize their warehouse operations and achieve their business goals. If you're passionate about supply chain management, enjoy a fast-paced environment, and thrive in a dynamic role, this is the perfect opportunity for you to make a real impact.
Who We're Looking For
We're seeking an experienced and results-driven Functional Customer Success Consultant to join our team. As a key member of our customer success team, you'll be responsible for designing and delivering tailored warehouse data collection solutions using arenaflex for the NetSuite ERP application. If you have a strong background in supply chain management, excellent communication and presentation skills, and a strategic problem-solving mindset, we'd love to hear from you.
What You'll Do
As a Functional Customer Success Consultant, you'll have the opportunity to work on a variety of projects, including:
- Design & Deliver: Create customized warehouse data collection solutions using arenaflex for the NetSuite ERP application, focusing on areas like receiving, inventory control, picking, and light production.
- Consult & Advise: Be the go-to expert for customers, guiding them on best practices in warehouse setup, receiving, and shipping.
- Train & Support: Lead training sessions and provide ongoing support, ensuring customers are confident and successful post-Go Live. Travel averages at 30%.
- Hit Billable Targets: Manage your time effectively to meet billable targets, contributing to the success and profitability of the business.
- Problem-Solve: Tackle customer issues head-on, whether through the NetSuite ERP or arenaflex software, and find innovative solutions.
- Enhance & Innovate: Communicate customer feedback and suggest enhancements to our development team, ensuring our product continually evolves.
- Stay Organized: Keep all customer interactions, project tasks, and communications organized and on track in a fast-paced environment.
What You Bring
To succeed in this role, you'll need:
- Education & Experience: A Bachelor's degree in a supply chain-related field or equivalent experience. Experience in warehouse operations and familiarity with ERP systems, especially NetSuite, is a plus.
- Communication & Presentation: You're a clear communicator with excellent presentation skills, whether in person or through web demos.
- Strategic and problem-solving mindset: You are curious to understand the full picture or problem before jumping to conclusions and are open to uncovering other opportunities for training or helping the customer beyond the problem they come to you about.
Why Join arenaflex?
At arenaflex, we're passionate about delivering innovative solutions that transform our customers' businesses. As a Functional Customer Success Consultant, you'll have the opportunity to work with a talented team of professionals who share your passion for supply chain management. We offer a dynamic and fast-paced work environment, with opportunities for career growth and professional development.
What We Offer
* Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
- Flexible work arrangements, including remote work options
How to Apply
If you're a motivated and results-driven professional with a passion for supply chain management, we'd love to hear from you. Please submit your resume and a cover letter outlining your experience and qualifications for this role. We can't wait to hear from you!
Equal Employment Opportunity
arenaflex is an Equal Employment Opportunity (EEO) employer. We are committed to diversity and inclusion in the workplace and welcome applications from qualified candidates of all backgrounds.
Note
The above job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned but rather to give personnel so classified a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. Apply for this job