Experienced Seasonal Customer Support/Sales Representative – Remote Opportunity with arenaflex
Are you a people person with a passion for helping others? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we want to hear from you! arenaflex is seeking an experienced Seasonal Customer Support/Sales Representative to join our team and help us deliver exceptional service to our clients. As a Seasonal Customer Support/Sales Representative, you will be the face of arenaflex, providing top-notch support to our customers via phone, email, and virtual consultations. You will be responsible for reviewing customer properties, gathering details, crunching numbers in Excel, and presenting project bids to prospects. If you're a detail-oriented, sales-savvy individual with excellent communication skills, we want to hear from you!
About arenaflex
arenaflex is a rapidly growing seasonal service company specializing in lake weed removal and holiday lighting installations. We bring smiles year-round, whether it's helping homeowners reclaim their lakeshore or lighting up their holidays! Our team is passionate about delivering exceptional service and creating unforgettable experiences for our clients.
Key Responsibilities
As a Seasonal Customer Support/Sales Representative, you will be responsible for:
- Answering 20-30 calls/emails per day and providing exceptional customer support
- Hosting virtual consultations via Zoom to discuss services and assess customer needs
- Mastering Excel magic to analyze pricing formulas and carefully price out each project
- Following up with leads through phone, email, and other platforms to ensure timely communication
- Upselling and renewing services to help customers discover additional benefits
- Closing deals by onboarding new clients and ensuring smooth transitions
- Staying organized by tracking progress and maintaining accurate records in our CRM
What We're Looking For
* Exceptional English verbal and written communication skills (clear, fluent, and easily understood by customers)
- Professional demeanor and appearance suitable for video consultations
- Extreme attention to detail
- Strong communication skills with the ability to build rapport and provide outstanding customer care
- Ability to work independently with minimal supervision
- 3+ years of customer service and sales experience, preferably related to the landscaping or B2C service industry
- Remote working experience (1 year required)
Tech Must-Haves
* Strong proficiency in Microsoft Excel, Google Sheets, and computer skills
- Desktop (preferably multiple monitors)
- Designated, quiet, and professional environment with no interruptions
- Wired USB noise-cancelling headset with an over-the-mouth microphone
- Hi-Speed Internet (preferably with an Ethernet connection. No satellite internet service providers)
- Background check (paid for by arenaflex)
Schedule
* Flexible working hours between 8:00 AM - 7:00 PM CST
- Flexible days, including mainly weekdays and sometimes on weekends if desired (to be mutually agreed upon)
- June 1 – September 1: 20-30 hours/week
- September 1 – December 1: 10-20 hours/week (holiday lighting season)
- December 1 – April 1: No scheduled hours (time to hibernate)
- April 1 – June 1 (2026): 10-15 hours per week
What's in It for You?
* Hourly Pay + Monthly Commissions + KPI Bonuses = Effective pay of: $25 - $28/hr (based on skills, experience & location)
- Work from home
- Return each season – Become part of our fun, growing team!
How to Apply
If you're ready to join our dynamic team and help us deliver exceptional service to our clients, please apply directly at: https://www.arenavflex.com/employment/
Important:
Applications submitted through any other method will not be considered.
ON YOUR APPLICATION:
Please answer the 3 questions below. Please enter them into the "Additional Notes" section on the application:
- What's your experience with Microsoft Excel (especially formulas, pricing tools, or data analysis)?
- Describe your home office setup—include your equipment, internet connection, and any software tools you're confident using.
- Give a brief example of how your attention to detail has helped you catch a mistake or improve a process.
Questions?
Please email Derek at [email protected] (but please don't reply directly to this posting).
- If you're ready to be part of an awesome team that makes homes and holidays brighter, we'd love to hear from you!
Apply for this job