Experienced Remote Data Entry Associate – Healthcare and Insurance Domain Expert
Join arenaflex, a leading innovator in the healthcare and insurance industry, as we seek an experienced Remote Data Entry Associate to join our dynamic team. As a key member of our remote office, you will play a vital role in driving success by leveraging your diverse skillset to excel in data entry, research, and problem-solving.
About arenaflex
arenaflex is a forward-thinking organization that values collaboration, excellence, and innovation. Our remote office provides a state-of-the-art and comfortable workspace, equipped with the latest technology and tools to support your success. As a Remote Data Entry Associate, you will be part of a friendly and supportive team that is passionate about delivering exceptional results.
Job Summary
We are seeking an experienced Remote Data Entry Associate to join our team, responsible for scrubbing, researching, and validating provider contract records, as well as updating status in customer systems. This role requires a strong understanding of healthcare and insurance domain knowledge, theoretical concepts, and problem-solving skills. If you are a detail-oriented and organized individual with excellent communication and analytical skills, we encourage you to apply.
Key Responsibilities
* Scrubbing, researching, and validating provider contract records to ensure accuracy and completeness
- Updating status in customer systems to meet or exceed client SLA's (Service Level Agreements)
- Researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading
- Retrieving and entering data from computer/web-based systems, files, and other documents
- Analyzing information collected to identify potential problems and discrepancies
- Ensuring accurate and timely completion of transactions to meet or exceed client SLA's
- Applying healthcare and insurance domain knowledge, theoretical concepts, etc. to undertake problem-solving
- Identifying and resolving both routine and non-routine problems or escalation to more proficient team members
- Monitoring e-mail box and sending responses to inquiries
Required Skills and Qualifications
* 1+ year(s) of experience in a role that required a focus on quality, including attention to detail, accuracy, and accountability for your work
- 1+ year(s) of experience in a professional/office-related environment (i.e., office support, data entry, clerical, customer service) that required you to work regularly scheduled shifts
- 1+ year(s) of experience using a computer with Windows applications that required you to use a keyboard, navigate multiple screens and computer systems, and learn new software tools
- An education level of at least a high school diploma or GED
Preferred Qualifications
* Ability to communicate (oral/written) effectively in a professional/office setting
- Effective troubleshooting skills where you can leverage your research, analysis, and problem-solving skills
- Time management skills that require the ability to cope with a complex, changing environment
- Knowledge of AS400, Windows-based systems, Excel Spreadsheets, and following SOPs (Standard Operating Procedures)
Training and Development
* All new hires will be required to successfully complete our training course and demonstrate proficiency of the material
Schedule and Availability
* Required schedule availability for this position is Monday-Friday, 8AM-4:30PM
- The shift schedule can be changed as per client's requirements
Compensation and Benefits
* Competitive hourly rate: $15.00 - $26.00 per hour
- 8-hour shift
- Monday to Friday schedule
- Opportunities for career growth and professional development
Work Environment and Culture
* Remote office with state-of-the-art and comfortable workspace
- Collaborative and supportive team environment
- Opportunities for learning and growth
How to Apply
If you are a motivated and detail-oriented individual with a passion for data entry and problem-solving, we encourage you to apply. Even if you feel you're not a perfect match, we'd still love to hear from you. Apply now to join our friendly team and take the first step towards a rewarding career with arenaflex. Apply to this job Apply for this job