Experienced Data Entry Assistant – Business Operations Support

At arenaflex, we're driven by a passion for innovation and a commitment to excellence in business intelligence solutions. Our team is dedicated to fostering a workplace where diversity, respect, and adaptability are not just values but a way of life. We strive to create an environment that is welcoming and inclusive, offering every team member great opportunity for professional growth and development. Discover a future with us where your contributions truly make a difference.

About the Role

arenaflex is currently seeking an experienced Data Entry Assistant to join our team. As a key member of our Business Operations Support team, you will play a vital role in supporting our Company offices across the US with time-sensitive account setups and updates for customers, growers, shippers, and carriers. Your responsibilities will include addressing various system needs, providing backup for ERP and TMS tasks, and managing other administrative duties for the Home Office.

Responsibilities

* Input, verify, update, and manage various business information within arenaflex's ERP and TMS databases.

• Actively monitor incoming requests, respond promptly and effectively prioritize work.
• Oversee carrier and customer account setups and updates within the TMS system (Revenova).
• Handle account setups and updates for Customers, Growers, Shippers, and Carriers in the ERP system (Famous).
• Review and verify documents and information for accuracy, identify deficiencies or errors, and conduct audits to ensure all necessary details are included. Request any missing or additional information needed for successful setups or updates.
• Vet and verify external carriers to ensure compliance with arenaflex standards, which may include rejecting requests and informing relevant contacts in the Company.
• Identify and rectify data deficiencies or errors during reviews quickly and accurately.
• Organize and store digital copies of data and documents for efficient retrieval.
• Manage external logistics resources, tools, and subscriptions used by the Company.
• Assist with quarterly accounts payable/receivable tasks related to arenaflex rebate programs.
• Manage all Certificate of Insurance requests and updates.
• Other duties as assigned.

Essential Qualifications

* Associate's Degree in Business Administration or related field

• 2+ years of general office experience
• Excellent customer service skills, with a strong ability to address customer needs, resolve issues, and ensure satisfaction
• Proficient in Microsoft Office (Word, Outlook, Excel)
• Ability to work in a fast-paced environment and manage multiple tasks
• Strong organizational skills and attention to detail
• Excellent communication skills and a positive attitude

Preferred Qualifications

* Experience with TMS/ERP systems, particularly Famous and/or Revenova (or other Salesforce platforms)

• Understanding of accounts receivable and payable processes
• Self-motivated with a strong sense of urgency for handling urgent requests
• Ability to focus for extended periods while maintaining accuracy and speed
• Comfortable asking questions and communicating with arenaflex employees and external contacts
• Strong work ethic and commitment to follow-through
• General technology and computer skills

What We Offer

* Competitive salary

• Opportunity for professional growth and development
• Collaborative and inclusive work environment
• Flexible work arrangements, including remote work options
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Access to cutting-edge technology and tools
• Recognition and rewards for outstanding performance

Equal Opportunity Employer

arenaflex is an Equal Opportunity Employer. We make all employment decisions on the basis of ability and job-related qualification, without regard to race, religion, sex, color, national origin, age, disability, sexual orientation, military status, marital status, or any other classification proscribed.

Schedule

* 8 hour shift

Work Location

* Hybrid remote in Springfield, IL 62704

How to Apply

If you're a motivated and detail-oriented individual with a passion for business operations, we want to hear from you! Apply now to join our team as a Data Entry Assistant – Business Operations Support. Apply to this job

Ready for an Easy Start?

This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now and take the first step towards a fulfilling career with arenaflex! Apply for this job