Immediate Hiring: Billing Data Entry Specialist at arenaflex
Join arenaflex, a leading healthcare technology company, as a Billing Data Entry Specialist and play a crucial role in supporting both internal and external customers by ensuring timely resolution of benefits questions, maintaining accurate data entry, and providing essential reporting to help achieve arenaflex's revenue goals. As a key member of our team, you will have the opportunity to work in a dynamic, inclusive, and supportive remote work environment, prioritizing trust, collaboration, and continuous learning.
About arenaflex
arenaflex is a cutting-edge healthcare technology company dedicated to leveraging data-driven virtual care management to address the growing problem of preventable blindness. With a strong focus on innovation and patient-centered care, we are committed to helping people affected by chronic eye conditions live healthier, longer lives. Our Intelligent Engagement Platform maximizes the impact of multichannel, personalized engagement by our team of JCAHPO-certified ophthalmic care coaches, combining behavioral and psychosocial information with clinical data to create tailored, high-impact patient engagements.
Job Overview
The Billing Data Entry Specialist plays a vital role in supporting both internal and external customers by ensuring timely resolution of benefits questions, maintaining accurate data entry, and providing essential reporting to help achieve arenaflex's revenue goals. This position requires a detail-oriented and resourceful individual with excellent communication skills, who can work independently with minimal supervision and maintain focus in a repetitive work environment.
Key Responsibilities
* Encounter Management: + Complete all necessary encounters for various practices, ensuring accurate data entry in the appropriate Electronic Health Record (EHR) systems.
- Optometrist Referral Processing:
+ Manage the referral process for optometrists by entering referrals from the EHR into Salesforce. + Perform benefits verification prior to sending information to the Enrollment Manager.
- Out-of-Pocket (OOP) Cost Ticket Requests:
+ Address tickets related to OOP costs as generated by the Customer Care (CC) team.
- Eligibility Queries:
+ Respond to eligibility-related questions from the Enrollment Team as needed, utilizing EHR data.
Required Skills
* Resourcefulness: Ability to find solutions to problems independently.
- Detail-Oriented: Strong focus on accuracy and completeness of work.
- Time Management: Effectively prioritize tasks to meet deadlines.
- Team Player: Collaborate with team members to achieve shared goals.
- Ability to maintain focus in a repetitive work environment.
- Strong attention to detail to ensure accuracy in data entry.
- Capacity to handle sensitive data with confidentiality.
- Effective time management skills while working remotely.
- Self-starter with the ability to work independently with minimal supervision.
- High School Diploma or GED.
- Minimum of 1 year of administrative, data entry, or equivalent experience.
- Proficient in Microsoft Office or Google Suite, with experience in Excel or Google Sheets.
- Typing speed of 30-40 words per minute.
- Familiarity with Electronic Health Records (EHR), preferably NexTech or Athena.
- Experience with clinical data entry. (Preferred)
- Familiarity with Salesforce. (Preferred)
- Knowledge of full cycle billing or coding processes. (Preferred)
Work Environment and Culture
arenaflex is committed to providing a remote working environment that prioritizes trust, collaboration, and continuous learning. Our team is dynamic, inclusive, and supportive, with a focus on recognition, feedback, and growth opportunities. We prioritize a healthy work-life balance and offer a range of benefits, including medical insurance, paid holidays, and discretionary time off.
Compensation and Benefits
* Competitive salary: $19.00 - $21.00/hr
- Medical insurance for full-time employees
- 8 paid holidays
- Discretionary time off (DTO)
- 401(k) plan
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
- Employee Wellness Program
How to Apply
If you are a motivated and detail-oriented individual with a passion for healthcare technology, we encourage you to apply for this exciting opportunity. Please submit your application, including a brief Culture Index assessment, to be considered for the position. We look forward to hearing from you!
Equal Employment Opportunity
arenaflex is an equal opportunity employer that values diversity at all levels. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Apply for this job