Experienced Product Operations Specialist – Remote Customer Support Role at arenaflex

Are you a highly skilled and motivated individual looking for a challenging and rewarding career opportunity? Do you have a passion for delivering exceptional customer experiences and driving business success? Look no further than arenaflex, a leading organization in the private industry, where we are currently seeking an experienced Product Operations Specialist to join our remote team. As a Product Operations Specialist at arenaflex, you will play a critical role in supporting the success of our business by executing and maintaining land seller items, including lodging, vehicle, moves, protection, and more. This will involve setting up merchant contract rules, estimating and stock, and progressing special evaluating changes and related added value contributions. You will also be responsible for ensuring accurate and convenient showcase in all distribution channels to guarantee precise item delivery to arenaflex clients.

About arenaflex

arenaflex is a dynamic and innovative organization that is committed to delivering exceptional customer experiences and driving business success. We are a private industry leader that is passionate about creating a positive impact on our customers, employees, and the communities we serve. Our team is dedicated to excellence, and we are always looking for talented and motivated individuals to join our ranks.

Key Responsibilities

As a Product Operations Specialist at arenaflex, your key responsibilities will include:

• Creating and maintaining land seller profiles in the visit management framework, including merchant settlement data, parent/chain connections, and stock portions, where relevant
• Setting up and maintaining all estimating and other selling rules for all direct land merchants
• Setting up design and rules for all electronically associated sellers
• Managing land item work for new objections
• Screening land items serious climate and suggesting and setting up edge methodologies where proper
• Participating in investigating of visit management framework innovation issues, and external technology associations (e.g., IBS and HotelBeds); capability as a contact with external suppliers where suitable
• Providing estimating and objective data to marketing materials
• Collaborating with Product Development group on individual seller issues requiring clarity and goal as well as help with hotel oversell circumstances
• Helping other arenaflex divisions with questions or issues connected with objections and land item contributions
• Furnishing and helping arenaflex offices with client goal for land items on a case-by-case basis
• Cooperating with Product Development to create and meet yearly open available to be purchased (OFS) schedule
• Helping Product Activities Facilitator with lodging stock administration, land detailing and different tasks depending on the situation
• Helping with emergency management for catastrophic events and crisis circumstances
• Establishing and encouraging entrusting associations with partner at all levels
• Other duties as assigned

Essential Capabilities

To be successful in this role, you will need to possess the following essential capabilities:

• Four-year certification; or comparable work experience; or identical mix of education and experience
• Basic manager and effective problem solver with intelligent solutions
• Meticulous and highly organized
• Ability to work independently and collaboratively
• Self-motivated
• Strong oral and written communication skills, ability to present to senior management
• Proficient in Microsoft Excel and Viewpoint

Preferred Abilities

While not required, the following preferred abilities would be an asset in this role:

• At least 2 years of travel or hospitality experience
• Knowledge of arenaflex projects, strategies, and systems
• Knowledge of arenaflex Reservation frameworks
• Experience with Microsoft Power BI

Work Environment

This role will work in a professional office environment, utilizing standard office equipment such as computers, phones, scanners, and file organizers.

Career Growth Opportunities and Learning Benefits

arenaflex is committed to the growth and development of our employees. As a Product Operations Specialist, you will have opportunities to learn and grow with our organization, including:

• Professional development and training programs
• Mentorship and coaching opportunities
• Opportunities for career advancement and promotion
• Collaborative and dynamic work environment

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• Salary: $25/hour
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Opportunities for professional development and growth

How to Apply

If you are a motivated and experienced individual looking for a challenging and rewarding career opportunity, we encourage you to apply for this role. To apply, please click the link below and submit your application. Apply Now

Simple Application Process

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