Experienced Customer Engagement Manager - Budget Management at arenaflex

Join arenaflex's dynamic Marketing Center of Excellence and become an integral part of our Customer Engagement team. As a seasoned professional with a passion for finance and customer service, you will play a vital role in ensuring the accurate, effective, and efficient administration of budgetary tasks across various DX businesses.

About arenaflex

arenaflex is a leading innovator in the entertainment industry, connecting consumers to the place where dreams come true through the development of holistic, audience-focused, data-driven communication plans across offline, digital, and direct relationship channels. Our Marketing Center of Excellence is at the forefront of this effort, and we are seeking an experienced Customer Engagement Manager - Budget Management to join our team.

The Role

As a Customer Engagement Manager - Budget Management, you will serve as a vital liaison between the global marketing teams and various finance teams, ensuring the accurate, effective, and efficient administration of a variety of budgetary tasks. This role requires a seasoned professional with proven financial experience, the ability to work independently in a dynamic, fast-paced environment, and a strong attention to detail.

Key Responsibilities

* Facilitate invoice payments and work with multiple partners to ensure timely remittance

• Use CE workflow system to manage and prioritize payment activities based on urgency and importance
• Research issues with past invoices and respond to internal financial audits
• Work directly with CE internal and external partners to improve existing processes and develop new processes to further improve overall efficiencies
• Partner with Customer Engagement team members to respond to various budget requests
• Create strong partnerships with stakeholders across multiple arenaflex businesses and organizations
• Present and communicate effectively to all levels of leadership, including senior executives
• Supervise the CE Budget team mailbox and lead daily communications, inquiries, and updates
• Request, monitor, and maintain purchase orders and insertion orders required to pay vendor invoices

Essential Qualifications

* 3+ years' work experience in finance, accounting, or business development

• Minimum of 1-2 years of progressive experience with growing responsibility in finance/accounting or business development
• Demonstrated analytical ability and strong computer/systems skills, with proven experience in Microsoft Office Suite (Excel, Word, and PowerPoint)
• Proficient experience in large data sets and Excel formulas
• Practical experience with Coupa, SAP, or similar enterprise resource planning software
• Excellent written and verbal communication skills, with proven experience communicating with team members at all levels, including senior management
• Demonstrated ability to drive results through a proactive approach to problem-solving, strong detail orientation, and great partnership skills
• Experience working in a collaborative environment with internal partners, 3rd party vendors, and agencies
• Proven track record of working with a sense of urgency and curiosity in fast-paced, dynamic environments
• Exposure to other tools, such as Smartsheet and Workfront

Preferred Qualifications

* BA/BS Degree in Finance/Accounting or related field

• Experience working with Smartsheet and Workfront
• Familiarity with other tools and software, such as Coupa, SAP, or similar enterprise resource planning software

What We Offer

* Competitive salary and benefits package

• Opportunity to work with a dynamic and innovative team
• Collaborative and fast-paced work environment
• Professional development and growth opportunities
• Recognition and rewards for outstanding performance
• Access to exclusive arenaflex events and experiences

About arenaflex's Culture

arenaflex is a place where creativity, innovation, and collaboration come together to create magic. Our team is passionate about delivering exceptional customer experiences and is committed to making a positive impact on our communities. We believe in fostering a culture of inclusivity, diversity, and respect, where everyone has the opportunity to grow and thrive.

How to Apply

If you are a motivated and experienced professional with a passion for finance and customer service, we encourage you to apply for this exciting opportunity. Please click the link below to submit your application. Apply To This Job

Equal Employment Opportunity

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination. If you require a reasonable accommodation to apply for this role, please contact our HR team at [HR Email]. Apply for this job