Experienced Full Stack Software Supervisor – Web & Cloud Application Development
Join arenaflex, a leading online destination for pet parents and partners, in our exciting journey to redefine how pet parents take care of their pets and how veterinarians aid them.
About arenaflex
arenaflex is a private company that has revolutionized the way pet parents interact with their pets and the way veterinarians provide care. Our mission is to be the most trusted and handy online destination for pet parents and partners everywhere. We are obsessed with meeting the wishes of pets and their parents and exceeding customer expectations through every interaction. Our Chewy team is centered on redefining how pet parents take care of their pets and how veterinarians aid them. We are on an exciting journey to build out a comprehensive set of virtual care solutions that deeply engage and interconnect vets and pet parents, making it easier for pets of all styles and sizes to live healthy, happy lives.
Job Description
Job Title:
Experienced Full Stack Software Supervisor – Web & Cloud Application Development
Job Type:
Full-time
Location:
Remote (United States)
Salary:
$30-$40/Hour
About the Role
We are seeking an experienced Full Stack Software Supervisor to join our team in Seattle, WA. As a key member of our Virtual Healthcare team, you will work closely with product management, engineering, operations, and design to ensure the delivery of high-quality software solutions that meet the needs of our customers and partners. You will be responsible for overseeing consumer attractiveness testing for all feature and product launches, including recruitment, scheduling, device coordination, reporting, and post-launch follow-up. You will also be responsible for controlling internal software releases, manipulating overall computer virus system, and providing preliminary discovery and research of all new, non-urgent tickets submitted through the SNOW ticketing process.
Key Responsibilities:
* Oversee consumer attractiveness testing for all feature and product launches, including recruitment, scheduling, device coordination, reporting, and post-launch follow-up.
- Control internal software releases in coordination with operations.
- Manipulate overall computer virus system, including partnering with external groups to ensure bugs are well prioritized and required work efforts are coordinated.
- Provide preliminary discovery and research of all new, non-urgent tickets submitted through the SNOW ticketing process, including pulling incident info, adding datacom tracking, reproducing, and capturing screen recordings.
- Coordinate weekly meetings to study and prioritize with product and engineering.
- Provide evaluation of weekly provider incidents, determine, and communicate costs of provider outages, song cues, and discover system upgrades to reduce provider-impacting incidents over time.
- Identify additional assets of customer first-class problems (e.g., customer service, voice of the customer, app store reviews) and contain the ones into suitable approaches.
- Identify manner development opportunities and collaborate with internal teams to close performance gaps.
- Create, analyze, and provide internal reporting mechanisms and make recommendations to senior management.
- Coordinate with Chewy stakeholders throughout the business enterprise (outside of our team and agency) to force timely decision of issues.
- Examine bug reporting process flows and perceive upgrades to lessen the load on the vet group in reporting insects and determine if additional tactics are wished for customers to file insects.
Requirements:
* 3+ years of program or assignment management experience.
- Experience owning software strategy, quit to give up transport, and speaking effects to senior leadership.
- Enjoy working with e-commerce and mobile app merchandise. Technically talented with knowledge of a diffusion of cell working systems and PC hardware and software.
- Must hold close complex era without problems and be capable of study new information quickly.
- Revel in enforcing repeatable tactics and using automation and/or standardization.
- Strong task and time control competencies, with the capacity to alter to constantly shifting schedules and time demands.
- Fantastic organizational competencies and may song and guide multiple tasks. Extraordinarily detail oriented.
- Capability to shape robust relationships across disparate groups.
- Demonstrated song file of handling and executing initiatives from begin to finish, along with project control, facts gathering, hassle solving, and ongoing stakeholder verbal exchange.
- Enjoy partnering with engineering, product management, operations and/or layout to supply high fine products or services that pleasure customers (internal and outside).
- Amazing written and verbal verbal exchange talents, robust sense of ownership, urgency and pressure, and a collaborative paintings fashion.
- Function calls for periodic journey (2-3x/year).
- Bonus: Challenge control certification.
- Strong know-how of the overall puppy care industry and latest trends.
- Preceding revel in leading UAT or beta testing.
What We Offer:
* Competitive salary
- Remote work opportunities
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Comprehensive benefits package
- Recognition and rewards for outstanding performance
How to Apply:
If you are a passionate and experienced software supervisor looking for a new challenge, we encourage you to apply for this exciting opportunity. Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team. Apply To This Job Apply for this job