See all roles

Lead Data Science Consultant - Customer Excellence Data and Analytics

Work from home Full-time role Hiring

Are you a data science expert looking to make a real impact in a dynamic and innovative organization? Do you have a passion for driving business success through data-driven insights and strategic recommendations? Look no further than arenaflex, a leading financial services company that's seeking a talented Lead Data Science Consultant to join its Customer Excellence Data and Analytics (CEDA) organization. As a Lead Data Science Consultant at arenaflex, you'll have the opportunity to work on complex initiatives, build predictive models using NLP and Machine Learning techniques, and deliver meaningful insights to drive business growth and improvement. You'll be part of a collaborative and diverse team that's passionate about using data science to make a real difference in the lives of arenaflex customers.

About arenaflex

arenaflex is a leading financial services company that's committed to helping its customers achieve their financial goals. With a rich history of innovation and a strong focus on customer satisfaction, arenaflex is a great place to build a career and make a real impact. As a company, we're proud of our employee-welfare-centered business approach and our commitment to diversity, equity, and inclusion in the workplace.

Why Join arenaflex?

* Ranked #2 on the 2023 LinkedIn Top Companies list as the best workplace "to grow your career" in the U.S.

  • Competitive salaries and one of the richest benefits packages in the industry
  • Total Rewards program focuses on wellness, work-life balance, and the financial health of our employees
  • Opportunities for career growth and development in a dynamic and innovative organization
  • Collaborative and diverse team environment that's passionate about using data science to make a real difference

About the Role

As a Lead Data Science Consultant, you'll be responsible for owning the full analytics development cycle, including:

  • Mining and analyzing data to identify trends and patterns
  • Building predictive models using NLP and Machine Learning techniques
  • Identifying performance issues and opportunities
  • Delivering meaningful insights and building documentation of validation methods and results

You'll work closely with peers, colleagues, and mid-level to senior managers to drive recommendations and strategies based on data-driven insights, trends, and patterns. You'll also have the opportunity to lead projects, teams, or serve as a peer mentor.

Key Responsibilities

* Lead complex initiatives by utilizing data-driven, advanced analytical, statistical techniques, algorithms, or models to make actionable insights, trends, recommendations, including those that are cross-functional with broad impact

  • Build support for and deliver recommendations in complex and multi-faceted situations requiring an expertise in analytical thinking and strong technical skillset to resolve business issues
  • Strategically collaborate and consult with peers, colleagues, and mid-level to senior managers to drive recommendations and strategies based on data-driven, analytical insights, trends, and patterns that will resolve issues and achieve goals
  • Execute complex analytical experiments and create innovative statistical models to discover solutions for abstract business problems across various domains
  • Interpret and analyze data, using advanced analytics modeling methods and programming, to recommend ways to solve problems and influence business decisions and strategies
  • Provide consultation to peers on data science best practices, methods, and tools to leverage
  • Communicate actionable insights and recommendations using data in a digestible format to a non-technical audience of varying levels

Essential Qualifications

* 5+ years of data science experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

  • Master's degree or higher in a quantitative discipline such as mathematics, statistics, engineering, physics, economics, or computer science

Desired Qualifications

* Fluency in SAS, Python, SQL (Teradata)

  • Deep experience with Machine Learning (ML), Natural Language Processing (NLP)
  • Large Language Model (LLM) experience preferred
  • Extensive model development and model validation experience including end-to-end model build efforts from discovery to deployment
  • Excellent communication skills and ability to articulate complex material to a diverse audience
  • Adept at designing/performing model testing, including explainability, robustness, fairness testing, etc.
  • Proficient in creating accompanying documentation in model development process

Job Expectations

* Ability to travel up to 10% of the time

  • This position is not eligible for Visa sponsorship
  • Ability to work on site per arenaflex's standard operating model in one of the listed locations

Posting Locations

* CHANDLER, AZ

  • MINNEAPOLIS, MN
  • WEST DES MOINES, IA
  • CHARLOTTE, NC

We Value Diversity

arenaflex is an equal opportunity employer and welcomes applications from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Total Rewards Program

arenaflex's Total Rewards program focuses on wellness, work-life balance, and the financial health of our employees. We offer competitive salaries and one of the richest benefits packages in the industry.

Apply Now

If you're a talented data science expert looking to make a real impact in a dynamic and innovative organization, we encourage you to apply for this exciting opportunity. Even if you feel you're not a perfect match, we'd still love to hear from you. We're looking for great people to join our friendly team. Apply To This Job Apply for this job

You might like

Lead Services Specialist 1 - Customer Service Management at arenaflex

Work from home Full-time role

Experienced Customer Chat Support Specialist – Entry-Level Remote Opportunity at arenaflex

Work from home Full-time role

Experienced Remote Data Entry Specialist – Opinion Sharing & Data Management

Work from home Full-time role

Experienced Live Chat Agent – Delivering Exceptional Customer Experiences at arenaflex

Work from home Full-time role

Experienced Live Chat Agent – Remote Customer Support and Engagement

Work from home Full-time role

Senior Executive Assistant, Independent Growth Role (Remote)

Work from home Full-time role

SIOP & Materials Management Office Manager (Hybrid)

Work from home Full-time role

Jr. Contracts Closeout Admin

Work from home Full-time role

Experienced Live Chat Agent – Social Media Management and Customer Engagement Specialist – Work from Anywhere

Work from home Full-time role

Experienced Live Chat Agent – Social Media Management and Customer Engagement for arenaflex

Work from home Full-time role

Experienced Customer Support Agent – Remote Team at arenaflex

Work from home Full-time role

Experienced Online Chat Support Assistant – Deliver Exceptional Customer Experience in a Dynamic Remote Role

Work from home Full-time role

Customer Support Representative - Building Technology Solutions (Remote)

Work from home Full-time role

[Active Pooling] Project Manager Virtual Assistant

Work from home Full-time role

Build Engineer|| Remote|| Must have linkedin and 9+ years of exp.||

Work from home Full-time role

Pharmacy Technician Associate

Work from home Full-time role

Chaplain; Part-Time - Oakland, NJ

Work from home Full-time role

Virtual Data Entry Clerk + Bonus

Work from home Full-time role

Experienced Data Entry & Reporting Specialist – Digital Solutions for Restaurants and Consumers

Work from home Full-time role

Go to Market Program Manager II

Work from home Full-time role