Experienced Full Stack Content/Communications Writer – External Relations & Public Perception

As a renowned leader in the industry, arenaflex is committed to fostering a positive public perception of its trusted shopping experience. We strive to ensure that customers make informed purchasing decisions and that the products they choose meet their expectations. Our Customer Trust External Relations (CTXR) team is dedicated to developing customer-centric tools that guarantee a reliable shopping experience in our store every time, with any product purchased on arenaflex or from the millions of sellers in our stores worldwide. We are seeking an experienced Full Stack Content/Communications Writer to join our team in Seattle, WA, United States. As a key member of our CTXR team, you will be responsible for creating high-quality content for owned and purchased channels, including websites, emails, and other external communications. You will work closely with internal business stakeholders, including product owners, PR, and public policy, to develop scalable processes that increase the breadth of information shared with external stakeholders while reducing the time and effort required to publish high-quality content.

About arenaflex

arenaflex is a global leader in e-commerce, committed to providing a safe and reliable shopping experience for its customers. We strive to be the safest place for customers to shop online, and our customer-centric tools are designed to ensure that customers have a positive experience every time they shop with us. Our team is dedicated to developing innovative solutions that meet the evolving needs of our customers and partners.

Key Responsibilities

As a Full Stack Content/Communications Writer, you will be responsible for:

• Defining and maintaining the bar for external content, communicating with key stakeholders about the exciting work arenaflex is doing to protect customers from fraud, counterfeiting, and other forms of abuse.
• Assisting CTXR program managers and marketing team with copywriting, drafting and reviewing business documents, and editing grammar, style, and form to ensure they meet arenaflex writing standards.
• Creating a content plan in collaboration with the Customer Trust team program leaders.
• Leading internal reviews with Customer Trust executives and team leaders.
• Working with product, technology, and business teams to define content for external stakeholders, ensuring that external perception matches reality.
• Defining and creating new customer loyalty content, including blog posts, newsletters, stories, press releases.
• Acting as executive speech writer, including managing the creation and delivery of compelling executive-level presentation materials (slides, talking points, scripts, messaging documents, and customer stories).
• Identifying and networking with internal and external experts to help create content.

We Are Open For Job Candidates In One Of The Following Locations:

* Seattle, WA, United States

BASIC QUALIFICATIONS

To be considered for this role, you must have:

• 3+ years of experience in communications or journalism.
• Experience in corporate communications, public relations, or external affairs.
• Knowledge and comfort writing in AP style.
• Experience writing website and/or blog content, including using CMS tools.
• Strong understanding of writing for specific target audiences and includes guidelines for brand voice.
• Powerful content creation or background editing.

MORE QUALIFICATIONS

While not required, the following qualifications are highly desirable:

• Bachelor's degree in English, technical writing, or related field (or similar work experience).
• Experience working within a global team with remote partners.
• Experience working in an agile environment for content development.
• Experience with a markup language such as HTML or XML.
• You must provide a writing portfolio or complete a writing exercise.
• Strong commitment to action and ability to balance multiple priorities and meet tight deadlines.

Job Benefits

As a member of the arenaflex team, you will enjoy a comprehensive benefits package, including:

• Healthcare: arenaflex often offers comprehensive healthcare coverage, including medical, dental, and vision insurance for employees and their families.
• Retirement Plans: The company typically offers retirement plans such as a 401(K) with matching company contributions.
• Paid Time Off: arenaflex typically offers a mix of paid time off, including time off, vacation, and sick leave.
• Stock Options: Many employees may have the opportunity to participate in the company's stock options programs, allowing them to buy arenaflex stock at a discounted price.
• Employee Discounts: arenaflex employees often receive discounts on arenaflex products and services.
• Educational Assistance: The company may offer educational assistance programs to help employees continue their education or develop new skills.
• Professional Development: arenaflex often emphasizes opportunities for professional growth and provides resources for employees to improve their skills and advance within the company.
• Maternity and Paternity Leave: arenaflex typically offers maternity and paternity leave benefits to support employees through major life events.
• Employee Assistance Programs: These programs provide resources for employees facing personal or work-related challenges, such as counseling services and wellness programs.
• Flexible Working Options: Depending on your role and location, arenaflex may offer flexible working arrangements, including remote work or flexible hours.
• Employee Recognition: arenaflex often recognizes and rewards outstanding employee performance through various recognition programs.
• Transportation Benefits: Some locations may offer transportation benefits, such as public transportation or parking subsidies.

Join Our Team!

This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today. Apply for this job