Experienced Full Stack Data Analyst – E-Commerce Analytics for arenaflex

At arenaflex, we're committed to providing 'Low Fares Done Right' to over 100 destinations and growing within the United States, Canada, Dominican Republic, and Mexico on more than 350 daily flights. As a pioneer in the aviation industry, we're not afraid to try new things and innovate to deliver a unique experience that truly demonstrates Rocky Mountain Hospitality. We're now seeking an experienced Full Stack Data Analyst to join our team in California, working remotely.

Why Work for arenaflex?

At arenaflex, we believe that the skies should be for everyone. Our dedication to Low Fares Done Right is more than just a tagline – it's our operating philosophy. Every member of our team has a crucial role to play in bringing this vision to life. Our successful business model allows travelers to take advantage of our rapidly expanding route network while our bundled and unbundled pricing options enable our customers to customize their travel experience and pay for the services they need – saving them money along the way.

What We Stand For

Low Fares Done Right is our mission, and we strive to bring it to life every day. Our 'Done Right' promise means delivering not only cheap prices but also a pleasant and seamless experience for our customers. To do this, we put a lot of care into every decision and action we take. We should be green in our use of resources and make smart choices about how we run our business. We should also innovate and be pioneers – we're not afraid to try new things. While our business requires us to fly extensively in the air, we also remain down-to-earth in our approach, creating a warm and welcoming experience that truly demonstrates Rocky Mountain Hospitality.

Who We Are

arenaflex is committed to providing 'Low Fares Done Right' to over 100 destinations and growing within the United States, Canada, Dominican Republic, and Mexico on more than 350 daily flights. Headquartered in Denver, arenaflex's hardworking aviation specialists take pride in delivering the company's signature Low Fares Done Right service to customers. arenaflex is the proud recipient of the Federal Aviation Administration's 2018 Diamond Award for maintenance excellence and was recently named the industry's most fuel-efficient airline by The International Council on Clean Transportation (ICCT) due to advanced technology and operational efficiencies.

What Will You Be Doing?

The Sr Analyst, E-commerce Analytics, will guide arenaflex's website and mobile app strategic initiatives by providing ongoing reporting and analysis leveraging all web and app metrics and error analysis data to offer transparency and optimize our digital systems. This role will play a pivotal part in helping all e-commerce digital systems by producing comprehensive deliverables, providing insights, and maintaining data integrity. The e-commerce analyst will actively interact with key stakeholders across departments, including but not limited to: the Product team, Revenue Analytics, Marketing, Ancillaries, and IT to collaborate on delivering timely, accurate insights and ensuring tools, processes, and reporting are optimized.

Essential Functions

* Translate data into essential insights to drive growth across eCommerce, Acquisition, and Retention.

• Translate data into directly interpretable formats (including dashboards, and control reviews) that can impact key business decisions and prioritization in the Product Organization.
• Leverage multiple reporting tools and syndicated intelligence to identify trends and competitive happenings.
• Error analysis of all digital Products.
• Conduct ad-hoc projects, reviews, and analyses as determined by senior management.
• Weekly senior management reviews.
• Assist with data requirements for key projects.
• Continuously reveal reporting effectiveness, evolve current reports, and identify opportunities to automate and gain efficiencies in data collection and reporting where possible.
• Present data collected in an executive summary or presentation to leaders and provide insights or feedback.
• Ensure data accuracy/integrity is continuously maintained through weekly data acquisition, processing, cleaning, and auditing.
• Partner with the Product team and IT to ensure business needs are being met with well-maintained data architecture/mapping for seamless data flows.
• Build and maintain relationships with stakeholders inside and outside the organization.
• Other Functions:

+ Assist in growing junior team members across the Revenue Analytics, Pricing, & Revenue Management groups to deepen the team's collective skillset and enhance overall performance around e-commerce and all Digital Products. + Lead change across the organization by enhancing directly owned processes & taking initiative to champion cross-functional opportunities.

Qualifications

* Bachelor's degree in Computer Science, Marketing, Business, or related field, or equivalent work experience.

• 3-5 years of experience in e-commerce and Digital Analytics, with an established track record of delivering value through data-driven decisions.
• Excellent analytical and problem-solving abilities.
• Excellent communication and interpersonal skills, with the ability to build relationships with stakeholders at all levels.
• Ability to work independently and manage multiple priorities in fast-paced environments.
• Inclined to resolve problems, own resolutions, and step up in management vacuums.
• Google Analytics Certifications are highly preferred.
• Previous experience in the aviation industry is a plus.

Knowledge, Skills, and Abilities

* Deep knowledge of Google Analytics, GA4 preferred.

• Experience with Google Tag Manager
• Experience with other reporting and error analysis tools, including Content Square, Dynatrace, and Noibu.
• Excellent time management and organizational skills and experience organizing tips in these areas for others.
• Strong experience in private duty concerning decision-making and maintaining stakeholder relationships.
• Experience working in a high-level collaborative environment and promoting a teamwork mentality.
• Experience applying analytical thinking and problem-solving abilities.
• Ability to anticipate challenges and look to proactively head off obstacles.
• Knowledge of coding and design best practices is a plus.
• Experience in Azure Dev Ops is a plus.

Work Perks

At arenaflex, we love to think we're creating something very unique for our team members. Work is why we're here, but the perks are great too:

• Flight benefits for you and your family to fly on arenaflex.
• Buddy passes for your friends who will experience what makes us so special.
• Discounts throughout the travel industry on hotels, car rentals, cruises, and holiday packages.
• Discounts on mobile phone plans, movie tickets, restaurants, bags, and over 2,000 other merchants.
• Experience a 'Dress for your Day' business casual environment.
• Flexible work schedules that support work/life balance.
• Total Rewards program including an aggressive base salary, short-term incentives, long-term incentives, paid holidays, 401(k) plan, holiday/ill time, and medical/dental/vision coverage that starts the first of the month following your hire date.
• We play our part to make a difference. The HOPE League, arenaflex's non-profit organization, is dedicated to providing employees financial assistance through catastrophic hardship.

Your Future Starts Here

Don't miss out on this exciting role. We're looking forward to hearing from you. Apply now! Apply To This Job Apply for this job