Experienced Pre-Licensed Customer Service Representative - Remote Opportunity at arenaflex

As a forward-thinking and innovative organization, arenaflex is constantly seeking talented individuals to join our team of passionate professionals. We are excited to announce an exceptional opportunity for a Pre-Licensed Customer Service Representative to join our remote team. This role offers a unique chance to grow your career, develop new skills, and make a meaningful impact in the lives of our customers.

About arenaflex

arenaflex is a global leader in digital business services, dedicated to delivering cutting-edge solutions that help the world's top brands streamline their operations and achieve their goals. With over 410,000 inspired and passionate employees speaking more than 300 languages, our global presence and local expertise enable us to make a positive impact in our communities, with our clients, and on the environment. At arenaflex, we believe that investing in our employees' futures is essential to our success. That's why we offer a comprehensive training program to help you prepare for the State Insurance Exam and become a licensed insurance agent. Our 5-day paid training program is designed to equip you with the knowledge and skills you need to excel in this role.

Benefits of Working with arenaflex

As a Pre-Licensed Customer Service Representative at arenaflex, you can expect:

• Paid Training: We invest in your future by providing a comprehensive training program to help you prepare for the State Insurance Exam.
• Competitive Wages: You will receive a competitive salary for your hard work and dedication.
• Full Benefits: We offer a range of benefits, including medical, dental, vision, 401(k), and more, to ensure your well-being and financial security.
• Paid Time Off: You will have access to paid time off to recharge and spend time with loved ones.
• Employee Wellness and Engagement Programs: We prioritize your physical and mental health through our wellness programs and encourage your engagement and participation in our company culture.

Your Responsibilities

As a Pre-Licensed Customer Service Representative, you will be responsible for:

• Resolving complex consumer issues and advising first-level representatives on high-level issues.
• Assisting policyholders with billing questions and concerns.
• Providing support to policyholders with any policy changes requested.
• Supporting policyholders' needs by providing recommendations and adjusting as necessary.

Requirements

To be successful in this role, you will need:

• 6 months of customer service experience minimum.
• Over 18 years of age.
• Ability to type 25 wpm.
• High School Graduate or GED.
• Comfort with desktop computer systems.
• Proven oral and written communication skills.
• 6 months of Call Center experience, preferred.
• Logical problem-solving skills.
• Availability to work various shifts.
• Ability to use Windows operating systems.
• Organization and work prioritization skills.

Work from Home Requirements

To work from home, you will need:

• A reliable internet connection with a minimum subscribed download rate of 12.0 Mbps and a minimum subscribed upload rate of 3.0 Mbps.
• An ISP with no packet loss and a ping under 50ms.
• Proof of internet speed required.
• A clean and quiet workspace.

Be One of Our People

At arenaflex, we strive to create an environment where our employees feel valued, inspired, and supported. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Teleperformance is an Equal Opportunity Employer

We are an equal opportunity employer and welcome applications from diverse candidates. We believe that a diverse and inclusive workplace is essential to our success and are committed to creating a culture that values and respects all employees.

Apply Now

Don't miss out on this exciting opportunity to join our team. Apply now and take the first step towards a rewarding career with arenaflex. Apply for this job