Rewritten Job Title:

Join the arenaflex Team as an Experienced Customer Development Manager - Costco - Open to Remote Work Opportunities

At arenaflex, we're passionate about delivering exceptional customer experiences and driving business growth through innovative insights and analytics. As a Customer Development Manager, you'll play a critical role in supporting our top national customer, Costco, by leveraging your analytical and thought leadership skills to execute category strategies and drive category and customer growth.

About arenaflex

arenaflex is a leading industry player in the wine and spirits distribution sector, with a rich legacy of over 50 years of success. We're proud to be recognized as a Most Loved Workplace by Newsweek and included on the Forbes lists for Largest Private Companies and Best Employers for Diversity. Our commitment to investing in our people and fostering a culture of continuous learning and growth has earned us a reputation as a top employer in the industry.

Our Benefits and Perks

• Comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan
• Tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more
• A supportive environment that encourages continuous learning and growth, where your voice is heard and respected

Overview of the Role

The Customer Development Manager is a key position that requires a strong analytical and thought leadership skillset to support our top national customer, Costco. This role involves analyzing data, identifying opportunities, and making recommendations that drive category and customer growth. As a Customer Development Manager, you'll be responsible for managing data sources, communicating complex information to multiple stakeholders, and staying informed of analytic best practices across the industry.

Primary Responsibilities

• Manage data sources to monitor the field execution of vendor programs & assortments
• Communicate complex and/or detailed information to multiple individuals/audiences with differing knowledge levels
• Stay informed of analytic best practices across the industry and provide effective information to deliver sales, margin, and market development goals
• Analyze and report data to identify issues, trends, or exceptions to drive improvement of results and find solutions
• Track category performance, including sales, profits, margins, and market share
• Develop, communicate, execute, and monitor specific performance metrics and goals relevant to each business as part of regular, scheduled business reviews
• Create and deliver effective reports using POS data, Syndicated Data, and account-specific database information in presentation-ready formats
• Evaluate and make recommendations on supplier performance to enhance the company's inventory & fill rate objectives
• Understand and apply customer, consumer, and industry insights using market research data to deliver category growth
• Ensure superior client satisfaction by providing hands-on deep analytics and contributing to team problem-solving
• Manage multiple priorities in a fast-paced environment and perform other job-related duties as assigned

Minimum Qualifications

• Bachelor’s Degree and experience within the CPG sector; Adult Beverage preferred; Costco experience a value add
• Strong analytical, problem-solving, decision-making, and quantitative analysis skills
• Incorporating and interpreting data from multiple unrelated data sources into concise action-oriented recommendations
• Understanding of National Chain Sales, Retail, and Distributor operations
• Expertise in category management principles, syndicated data, and shopper/consumer insights (Numerator/Spectra, etc)
• Ability to collaborate with external retail customers, key suppliers, and internal teams to deliver insights and recommendations
• Assertive leadership and decision-making skills with an aptitude for understanding changing market dynamics and resolving complex problems
• Preferred experience working with Syndicated data (Nielsen, IRI), Internal Shipment Data, and Household Panel
• Strong leadership, decision-making capability, and a proven track record of success
• Intermediate to advanced knowledge of Excel and PowerPoint

Physical Demands

This role requires sitting and typing/keyboarding using a computer for a considerable amount of time. Occasional walking, bending, reaching, standing, and stooping may be required. Critical nature of this job may require extended hours, overtime, and weekends. May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs.

EEO Statement

arenaflex is an Affirmative Action/EEO employer that prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Don't Hesitate, Apply!

We value a great attitude and a willingness to learn above all. If you're passionate about delivering exceptional customer experiences and driving business growth through innovative insights and analytics, submit your application today!