Experienced Customer Service Representative / Office Administrative Assistant – Hybrid Work Model

At arenaflex, we're on a mission to revolutionize the way we deliver exceptional customer experiences. As a skilled and motivated Customer Service Representative / Office Administrative Assistant, you'll play a vital role in driving our company's success. We're seeking a talented individual who can excel in a hybrid work model, combining remote work with time in our office. If you're passionate about delivering top-notch customer service and administrative support, we want to hear from you!

About arenaflex

arenaflex is a leading innovator in the industry, with a rich history dating back to 1949. Our company has evolved significantly over the years, and we're now a trusted name in the market, serving the U.S. and international customers with high-quality plastic tubing solutions. With a state-of-the-art facility covering over 85,000 square feet and a team of 45 dedicated professionals, we're committed to excellence and continuous growth.

Job Summary

As a Customer Service Representative / Office Administrative Assistant, you'll be responsible for providing exceptional customer service, administrative support, and clerical functions to drive company success. You'll work closely with our team to ensure seamless communication, efficient processes, and timely resolutions. If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Responsibilities

* Answer incoming calls and emails from customers inquiring about their orders, providing timely and accurate information

• Send updates to customers about their orders as needed, ensuring transparency and satisfaction
• Gather information on customer complaints for speedy resolutions from management, demonstrating a proactive approach to issue resolution
• Call applicants and schedule interviews for the Plant Manager to conduct, showcasing your organizational skills and attention to detail
• Conduct onboarding paperwork, background checks, and E-Verify reports for all new hires, ensuring compliance and a smooth onboarding process
• Perform all other relatable office tasks given by the Plant Manager, demonstrating your adaptability and willingness to learn

Preferred Qualifications

* Previous experience in MS Office systems and Outlook, with a strong understanding of productivity tools and software

• Ability to prioritize and multitask, managing multiple tasks and deadlines with ease
• Strong attention to detail, ensuring accuracy and precision in all tasks and responsibilities
• Strong organizational skills, with the ability to maintain a clean and organized workspace
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, colleagues, and management

Schedule and Benefits

* Monday through Friday, 8:30am to 5:30pm, with a flexible hybrid work model combining remote work with time in our office

• Paid holidays and vacation, ensuring work-life balance and relaxation
• Medical Insurance, providing comprehensive coverage and peace of mind
• Opportunity to grow and promote within the company, with a clear career path and development opportunities

Why Join arenaflex?

* Collaborative and dynamic work environment, with a team of dedicated professionals who share your passion for excellence

• Opportunities for growth and development, with a clear career path and training programs to support your success
• Competitive compensation and benefits package, recognizing your hard work and dedication
• Flexible hybrid work model, allowing you to balance work and personal life with ease

How to Apply

If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application today, and join our team of dedicated professionals who are shaping the future of our industry.

Apply Now

Apply To This Job Don't miss this chance to grow your career and join a dynamic team of professionals who are passionate about delivering exceptional customer experiences. Apply now, and let's shape the future of arenaflex together! Apply for this job