Experienced Store Customer Service Specialist – Retail Sales and Customer Experience Expert

We are urgently hiring a highly skilled and customer-focused Store Customer Service Specialist to join our team at arenaflex. As a key member of our retail sales team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and maintaining the highest standards of customer satisfaction. If you are a motivated and results-driven individual with a passion for customer service, we encourage you to apply for this exciting opportunity.

About arenaflex

At arenaflex, we believe in creating a workplace where everyone can thrive and grow. We value diversity, equity, and inclusion, and we are committed to providing a safe and welcoming environment for all our employees. Our company culture is built on the principles of respect, empathy, and open communication, and we strive to make a positive impact in our communities through our business practices and social responsibility initiatives.

Job Summary

As a Store Customer Service Specialist, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining the highest standards of customer satisfaction. You will work closely with customers to determine their needs, answer their questions, and recommend the right solutions. You will also be responsible for processing sales transactions accurately, following and achieving sales goals, and maintaining a clean and organized store environment.

Responsibilities

* Ensure high levels of customer satisfaction through excellent sales service

• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistently with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Qualifications

* Must be at least eighteen (18) years of age

• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Must have a valid, unrestricted Driver's License
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

* Have at least a High School diploma or GED

• Have at least one (1) year experience working in a delivery, retail, or customer service position
• Have previous work experience selling paint and paint-related products
• Have previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

Skills and Competencies

* Excellent customer service skills

• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and meet sales goals
• Basic math skills and accuracy with handling cash and credit transactions
• Ability to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Ability to work in a team environment and maintain a positive attitude
• Basic computer skills and ability to learn new software and systems

Career Growth Opportunities and Learning Benefits

At arenaflex, we believe in investing in our employees' growth and development. We offer a range of training programs, mentorship opportunities, and career advancement possibilities to help you achieve your career goals. Our employees also have access to a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Work Environment and Company Culture

Our store is a dynamic and fast-paced environment where you will have the opportunity to work with a diverse team of professionals. We value open communication, teamwork, and a positive attitude, and we strive to create a workplace where everyone feels valued and respected. Our store is located at 734 S. Carrollton Ave. New Orleans, LA 70118, and we are committed to maintaining a clean and safe working environment.

Compensation, Perks, and Benefits

We offer a competitive salary and a comprehensive benefits package, including:

• Health insurance
• Retirement plans
• Paid time off
• Holidays
• Bonuses
• Discounts on arenaflex products and services
• Opportunities for career advancement and professional growth

How to Apply

If you are a motivated and results-driven individual with a passion for customer service, we encourage you to apply for this exciting opportunity. Please submit your application online at [insert link]. We look forward to hearing from you!

Equal Employment Opportunity/Affirmative Action Employer

arenaflex is an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration prohibited by law or by contract.

VEVRAA Federal Contractor

arenaflex is a VEVRAA Federal Contractor, and we request state and local employment services delivery systems to provide priority referral of Protected Veterans.

Important Notice

Please be aware that arenaflex recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Apply for this job