Experienced Customer Service Representative – National Campaigns Unit (FULLY REMOTE)

At arenaflex, we're committed to empowering our clients with innovative solutions that drive success. As a dedicated Customer Service Representative in our National Campaigns Unit, you'll play a vital role in delivering exceptional shareholder communications for public companies. This is a unique opportunity to join a dynamic team and make a meaningful impact in the industry.

About arenaflex

arenaflex is a leading provider of Full-Stack Technology Services, Talent Services, and real-world application. With a team of 80,000 strong, we work with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe, and Asia. Our mission is to help clients activate ideas and solutions to take advantage of a new world of opportunity. We're proud to be an industry leader and a partner in transformation.

Job Summary

We're seeking an experienced Customer Service Representative to join our National Campaigns Unit. This is a FULLY REMOTE position, allowing you to work from anywhere outside of CA. As a Customer Service Representative, you'll be responsible for delivering exceptional shareholder communications, including inbound, outbound, and email responses. You'll work closely with internal clients, such as Computershare and Georgeson, to provide accurate and timely information to shareholders.

Key Responsibilities

* Deliver exceptional shareholder communications, including inbound, outbound, and email responses

• Provide accurate and timely information to shareholders, addressing their concerns and questions
• Work closely with internal clients, such as Computershare and Georgeson, to ensure seamless communication
• Participate in contested proxy meetings, where you'll need to effectively communicate the message that management has the best interest of shareholders in mind
• Utilize your excellent communication skills to persuade shareholders to vote in favor of management's recommendations
• Maintain accurate records and reports, ensuring compliance with regulatory requirements
• Collaborate with the team to achieve shared goals and objectives

Essential Qualifications

* High School Diploma or GED required

• 6 months+ years of customer service, data entry, or related experience
• Good speaking voice and excellent communication skills
• Ability to read and correct grammar/English speaking
• Strong problem-solving skills and ability to work in a fast-paced environment

Preferred Qualifications

* Experience in a call center or customer service environment

• Familiarity with shareholder communications and proxy voting processes
• Strong knowledge of grammar, punctuation, and spelling
• Ability to work in a team environment and collaborate with colleagues
• Strong time management and organizational skills

Equipment Requirements

* MacBook (not preferred, but has to be a current operating system) or Windows (10 or 11)

• Headsets (USB headsets, no wireless)
• Dual monitors (benefited, but not required)
• Ability to come off mute when called on and participate in chat when asked to complete a task
• Internet Speed: 50 download/ 10 upload

Work Environment and Company Culture

As a remote employee, you'll have the flexibility to work from anywhere outside of CA. Our company culture is built on collaboration, innovation, and a commitment to excellence. We're a team of passionate professionals who are dedicated to delivering exceptional results for our clients. We offer a dynamic and supportive work environment, with opportunities for growth and development.

Compensation, Perks, and Benefits

We offer a competitive salary and a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• 401(k) matching program
• Paid time off and holidays
• Opportunities for professional development and growth
• A dynamic and supportive work environment

How to Apply

If you're a motivated and experienced customer service professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!

Ready for an Easy Start?

This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now and take the first step towards a fulfilling career with arenaflex. Apply To This Job Apply for this job