Experienced Seasonal Chat & Phone Tech Support/Customer Service Agent – Remote Opportunity with arenaflex

At arenaflex, we're revolutionizing the customer experience industry with our innovative approach to customer support. As a global leader in the CX industry, we're committed to delivering exceptional experiences for our clients and their customers. We're now seeking an experienced Seasonal Chat & Phone Tech Support/Customer Service Agent to join our team of passionate professionals.

About arenaflex

arenaflex is a global leader in the customer experience (CX) industry, with 170,000 associates across the globe. We're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting +9 million customer conversations every day in +60 languages across 45 countries, arenaflex combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection. Value Conversation.

Why Join arenaflex?

At arenaflex, we believe in creating a positive and memorable experience for our associates, customers, and clients. We're committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law.

Responsibilities:

As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you will be responsible for:

• Providing basic technical support via phone or chat to customers
• Delivering an exceptional support experience that exceeds customer expectations
• Interacting and communicating effectively with a variety of customers
• Providing a memorable and delightful experience for our customers

Work with Us and You’ll Enjoy:

* Working from home with the flexibility to create your own schedule

• Computer equipment provided (all you need to have is a monitor!)
• Full-Time Schedule with the opportunity to become permanent
• $14/hour and incentive opportunities
• Hands-on, 100% paid training to ensure your success
• Internal Mobility (84% of our managers are promoted within)
• Employee discounts
• Referral bonuses
• EverBetter wellness program

Location Requirements:

* Must live in the United States

• Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings
• For this role, applicants must reside in one (1) of the following States: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia or Wyoming.

Qualifications:

* Flexible to needs of business

• Must have High School Diploma or GED Equivalent
• 18 years of age
• Ability to work in a fast-paced environment and adapt to changing situations
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Strong customer service skills and a passion for delivering exceptional experiences

Equipment and Internet Requirements:

* You must have the following: + 1 Stand Alone Monitor (19 inch) + Hardwired internet connection (no satellite or wireless) + Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up + A Working Phone Line (Home Phone or Mobile) + Home office must be a noise/distraction-free environment + Desk and an ergonomic chair

How to Apply:

Seize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role. Click the link below to submit your application: Apply To This Job

arenaflex is an Equal Opportunity Employer

arenaflex is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Apply for this job