Experienced B2B Customer Insights Senior Manager – Driving Business Growth and Innovation at arenaflex

Are you a seasoned professional with a passion for uncovering actionable insights that drive business success? Do you have a knack for translating complex data into compelling stories that inspire action? If so, we invite you to join arenaflex as a B2B Customer Insights Senior Manager, where you'll play a critical role in shaping the future of our organization.

About arenaflex

arenaflex is a leading innovator in the industry, dedicated to delivering cutting-edge solutions that transform the way businesses operate. Our team of experts is passionate about harnessing the power of data and customer insights to drive growth, innovation, and customer satisfaction. As a B2B Customer Insights Senior Manager, you'll be part of a dynamic team that's shaping the future of arenaflex and the industry as a whole.

The Role

As a B2B Customer Insights Senior Manager at arenaflex, you'll be responsible for uncovering and creating actionable insights that drive strategies, business decisions, and competitive advantage. This role involves designing and executing custom research to influence product development and marketing strategies, while serving as a trusted advisor to the Business Group. You'll work closely with teams across the organization, including marketing, product development, customer experience, and design, to align research with business goals.

Key Responsibilities

* Conduct research and analysis to uncover valuable information and translate it into clear, actionable recommendations

• Build strong relationships with stakeholders, offering guidance and expertise on market trends, customer behavior, and competitive landscape
• Work closely with teams across the Business Group organization to align research with business goals
• Communicate research findings compellingly and persuasively, using data visualization and storytelling techniques
• Advocate for the customer's perspective, ensuring their needs and preferences are considered in decision-making
• Contribute to the development of marketing and product strategies, identifying opportunities for growth and innovation
• Possess strong business acumen and the ability to translate data into actionable insights

Requirements

* Bachelor's degree or four or more years of work experience

• Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training
• Experience designing research for and conducting quantitative market/survey research with hard-to-reach business decision-makers
• B2B Research experience
• Ability to independently translate business needs and objectives into the appropriate research design and actionable insights

Nice-to-Haves

* An advanced degree in Market Research, Social Sciences (e.g., Psychology, Sociology, etc.) or Business (e.g., economics, MBA, etc.) or a certification in Market Research (UGA, etc.)

• Experience in conducting research with Business decision-makers in the technology or telecoms category
• Experience at or working alongside a market research agency or related vendor
• Experience managing agency vendor relationships, including scoping, budgeting, data quality, and timeliness
• Strong analytical and data interpretation skills
• Strong communication skills with the ability to translate complex concepts into actionable insights for non-technical stakeholders
• Ability to work independently and as part of a team
• Experience with marketing communications on linear TV, mobile, digital, and social media platforms

Benefits

* Health and wellness benefits

• Short-term incentives
• 401(k) Savings Plan
• Stock incentive programs
• Paid time off
• Parental leave
• Adoption assistance
• Tuition assistance

Why Join arenaflex?

* Collaborative and dynamic work environment

• Opportunities for career growth and professional development
• Competitive salary and benefits package
• Recognition and rewards for outstanding performance
• Flexible work arrangements to support work-life balance
• Access to cutting-edge technology and tools
• Collaborative and supportive team environment

How to Apply

If you're a motivated and experienced professional with a passion for customer insights and business growth, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role. We look forward to hearing from you! Apply To This Job Apply for this job