Immediate Hiring: Customer Service Representative - 2nd Shift at arenaflex

Are you a customer service enthusiast looking for a dynamic and challenging role that offers flexibility and growth opportunities? Do you thrive in a fast-paced environment where no two days are the same? Look no further! arenaflex is seeking a highly motivated and skilled Customer Service Representative to join our team on the 2nd shift. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers, resolving issues, and driving business growth.

About arenaflex

arenaflex is a leading provider of transportation services, with a highly integrated network of people, technology, and physical assets. We pride ourselves on our commitment to innovation, customer satisfaction, and employee development. Our team is passionate about delivering exceptional results, and we're looking for like-minded individuals to join us on this exciting journey.

What You'll Need to Succeed as a Customer Service Representative at arenaflex

To excel in this role, you'll need to possess a strong foundation in customer service, communication, and problem-solving skills. Here are the minimum qualifications:

• 2 years of customer service experience in a fast-paced environment
• Strong computer, typing, and 10-key skills
• Experience with Microsoft Office
• Availability to work a variety of shifts, including days, evenings, nights, and weekends

Preferred Qualifications

While not required, we're looking for candidates with:

• Transportation experience
• Excellent verbal and written communication skills

What You'll Do on a Typical Day

As a Customer Service Representative at arenaflex, you'll be responsible for:

• Bill shipments according to applicable tariffs and pricing agreements
• Recognize and resolve documentation errors
• Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies, and billing and invoicing questions
• Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry, and billing
• Process over, short, and damaged freight and related documentation for customer resolution

Work Environment and Physical Demands

As a Customer Service Representative, you'll be required to:

• Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

Benefits and Perks

We're proud to offer a comprehensive benefits package that includes:

• Competitive salary starting at $21.16
• 2nd Shift, 12:00 PM - 8:30 PM
• Full health insurance benefits on day one
• Life and disability insurance
• Earn up to 13 days PTO your first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their skills. As a Customer Service Representative, you'll have access to:

• Ongoing training and development programs
• Opportunities for career advancement and professional growth
• A collaborative and supportive work environment

Company Culture and Values

We're proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status. We're committed to fostering a diverse and inclusive work environment where everyone feels valued and empowered to succeed.

Ready to Apply?

If you're a motivated individual ready to contribute to a thriving team, we encourage you to apply now! We're excited to review your application and look forward to welcoming you to the arenaflex team. Apply To This Job Apply for this job