Immediate Hiring: Customer Service Associate I (Remote) at arenaflex
Unlock Your Potential in a Dynamic Customer Service Role
Are you passionate about delivering exceptional customer experiences and making a real difference in people's lives? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? If so, we want to hear from you! arenaflex is seeking a highly motivated and customer-focused Customer Service Associate I to join our remote team.
About arenaflex
At arenaflex, we're dedicated to providing innovative solutions that empower individuals and families to achieve their dreams of homeownership. Our purpose is simple: we believe that everyone deserves the opportunity to own a home, and we're committed to making that dream a reality. As a team member, you'll play a vital role in helping us achieve this mission.
Why Choose arenaflex?
We're not just a company – we're a community. At arenaflex, we value our team members and strive to create a relaxed and casual work environment that's as comfortable as it is productive. We believe in doing right by our customers, and we're committed to providing exceptional service that exceeds their expectations.
Discover the Benefits
As an arenaflex team member, you'll enjoy a range of benefits that support your personal and professional growth. These include:
- Team member mortgage loan program and down payment assistance program
- Student Debt Repayment program
- Tuition reimbursement
- Paid time off and paid holidays
- Market-based health insurance for medical, dental, and vision
- Flexible spending accounts for eligible childcare expenses
- Cooper Climbers: an in-house program with built-in career advancement pathways
In Your Typical Day, You Will:
* Answer 40-50 inbound/outbound (dialer) calls a day
- Assist customers with payment options, escrow items, and any general mortgage information
- Discuss arenaflex customer benefits like Paperless, Mobile App, Web, and IVR
- Assist customers that are 30 days or less due on their mortgage payment
Qualifications:
* 6 months or more with customer service experience
- 6 months or more with call center experience
Additional Details:
* Hourly rate is $15.00 an hour
- Eligible for monthly bonus and incentive rewards!
- Must reside within 60 miles from office location
- Comprehensive 6-week paid virtual training – equipment is provided
- Attendance is required for the first 90 days of training is required.
- Hours of Operations: Monday – Thursday 7am – 8pm; Friday 7am – 7pm; and Saturday 8am – 12pm.
- Work schedule after training will align with these business hours
Apply Now and Join Our Team!
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we want to hear from you! Apply now and join our team of dedicated customer service professionals.
arenaflex is an Equal Opportunity Employer
arenaflex is committed to creating a diverse and inclusive work environment that values and respects all individuals. We believe that everyone deserves equal opportunities, regardless of their background, culture, or identity. As an equal opportunity employer, we welcome applications from talented candidates from all walks of life.
Apply Now
Ready to take the first step towards a rewarding career with arenaflex? Click the link below to apply now and join our team of dedicated customer service professionals. Apply To This Job Apply for this job