Immediate Hiring: Customer Development Insights Manager - arenaflex
Join arenaflex, a dynamic and innovative company in the convenient nutrition space, as we continue to revolutionize the industry with our premium brands, Premier Protein, Dymatize, and PowerBar. As a Customer Development Insights Manager, you will play a pivotal role in driving strategic business opportunities for Costco Wholesale, leveraging your expertise in customer insights, data analysis, and strategic planning.
About arenaflex
arenaflex is a leading company in the convenient nutrition space, with a strong presence in the protein shakes and protein powders category. Our company purpose, "Changing Lives with Good Energy," guides our actions and decisions, and we strive to create a culture where everyone feels connected and valued. We have been certified as a Great Place to Work for the 8th year-running in 2024 and rank #2 on Fortune Magazine's Best Workplaces in our category.
Our Culture
At arenaflex, we believe in treating adults like adults and giving them the platform to do their best work. We have a vibrant culture that values autonomy, creativity, and collaboration. Some of our favorite perks and benefits include:
- Year-round ½ day Fridays
- In-office massages
- Free lunches & snacks
- Dogs in the office
- Month-long cultural and diversity celebrations
- Monthly over-the-top in-office events
- 6% 401k match after 1 year
- As-needed sick leave
- Generous paid family leave regardless of gender
- All positions bonus-eligible
- Company-wide volunteer days
- Company-matched charitable donations
- No employee handbook
- No dress code
- Coaching conversations instead of performance reviews
- Walking meetings
- Free exercise classes
- Company-paid gym membership for Emeryville-based employees
Responsibilities
As a Customer Development Insights Manager, you will be responsible for developing strategic business opportunities for Costco Wholesale. Your primary responsibilities will include:
- Providing insights pertaining to current business trends and recommendations on future developments and customer forecasting
- Building out weekly communication to the Costco Team and arenaflex Leadership by pulling data and building an executive summary on key insights or changes to business
- Assisting in building out customer presentations designed to target and increase sales results and consumer penetration
- Providing recommendations to grow both our current business and the department simultaneously
- Collaborating with internal HQ category, Sales Strategy, and Marketing on new item development and sell stories based on customer level category insights
- Managing the new item setup process and tracking and analyzing new item introductions
- Providing weekly updates on Costco Business internally up to arenaflex Leadership
- Owning the weekly Costco Meeting to review WOS and inventory changes/challenges
- Running weekly CRX/IRI reports for Costco Team and providing key insights on data
- Maintaining price value audits for customer reporting and internal channel management
- Competitive analysis with report out both internally and externally
- Engaging Costco external partners to maintain programs and program development and partnerships
- Attending all Costco Meetings to provide insights as needed
Qualifications
We are looking for a highly motivated and experienced individual with a strong background in sales, customer insights, and data analysis. The ideal candidate will have:
- A Bachelor's degree or equivalent work experience
- 3+ years of relevant sales experience within the Consumer-Packaged Goods (CPG) industry
- Previous experience working on Costco projects/Support is preferred
- Experience with data analytic and systems (IRI)
- Proficient experience with reporting tools and platforms, Excel, and reporting analytics
- Financial impact analysis / ROI reporting
- Effective short- and long-term forecasting capabilities
- Experience in demand forecasting
Skills
The successful candidate will possess:
- A willingness to travel up to 30% (if not in WA), 20% if in WA
- Independent, self-driven individual with the ability to build vs. manage
- Collaborative teamwork and alignment
- Creative approach with a desire for continuous improvement
- Expertise in sales and category management within CPG
- Proficient in data-driven decision-making and strategic planning
What We Offer
As a Customer Development Insights Manager at arenaflex, you will enjoy a competitive salary, a dynamic work environment, and opportunities for growth and development. Some of our favorite perks and benefits include:
- A competitive salary range of $125k to $135k
- Hybrid work with an average of 3 days a week in the office for local Emeryville, CA folks
- All jobs are bonus-eligible
- Free custom lunch twice a week. Plus plenty of snacks and shakes. For local Emeryville, CA
- 2 weeks of work from anywhere time to move your Big Rocks
- Quarterly team building events/happy hours (city-wide scavenger hunt, bowling, ropes course, putt-putt)
- Bring your dog to work (3 days/week)
- Extended paid parental leave regardless of gender or familial make-up
How to Apply
If you are a motivated and experienced individual with a passion for customer insights and data analysis, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!
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