Experienced Full Stack Customer Supply Chain Specialist – Amazon Partnership

About arenaflex

At arenaflex, we're passionate about revolutionizing the way businesses operate by providing cutting-edge solutions that drive growth and efficiency. As a leading innovator in the industry, we're committed to fostering a culture of collaboration, creativity, and continuous learning. Our team of experts is dedicated to helping businesses like yours thrive in an ever-changing market.

Job Summary

We're seeking an experienced Full Stack Customer Supply Chain Specialist to join our team at arenaflex. As a key member of our Amazon partnership, you'll play a vital role in ensuring seamless customer service, order fulfillment, and distribution of arenaflex products across Europe. If you're a motivated and results-driven individual with a passion for supply chain management, we want to hear from you!

Key Responsibilities

As a Full Stack Customer Supply Chain Specialist, you'll be responsible for:

• Leading and coordinating the daily operational execution of shipments with stakeholders, including our warehouse, to provide exceptional customer service.
• Ensuring the validity of orders in your order book and fulfilling orders according to expectations. Flagging risks if service levels cannot be met, and constructively looking for win-wins in your collaboration when you're not able to meet service levels.
• Supporting customers' visibility on their order book by ensuring proper administration and standardized communication.
• Executing and optimizing intercompany orders, master data corrections/adjustments, electronic data interfacing, order scheduling, product life cycle management, event management, scrapping of excess, allocations, and other supporting operational duties.
• Supporting other Customer Supply Chain Specialists, Distribution team, and Customer Collaboration Managers in achieving metrics (service levels, stock-outs, on-time delivery, aging inventory, fill rate, etc.) to meet Customer Supply Chain targets.
• Continuously looking for ways to improve customer service and predictability and challenging the status quo to enable continuous improvement.
• Depending on seniority, supporting and acting as a backup to Customer Collaboration managers in managing customer performance requirements.

Essential Qualifications

To be considered for this role, you must bring the following minimum skills and behaviors to our team:

• First relevant working experience, preferably in the fields of Supply Chain, Operations, Customer Service, or related fields.
• Proficiency in reading, writing, and speaking in English. French is a strong advantage.
• Proven experience within international business environments.
• Strong skills in Excel and/or Tableau.
• Customer, market, channel knowledge and experience preferred.
• Self-motivated and goal-oriented, with a positive proactive attitude and a high degree of initiative.
• Embracing continuous learning and process improvement.

Preferred Qualifications

In addition to the essential qualifications, we're looking for candidates with:

• Excellent service mindset.
• A strong hands-on mentality and drive to get things done along with an affinity and talent for order management and fault-free operational execution. You know that your order book is your most important reference.
• Good communication skills and judgment.
• Growth mindset.
• Standing for fact-based communication.
• Having strong attention to detail is how you stay on the ball.

Skills and Competencies

To succeed in this role, you'll need:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment with multiple priorities.
• Strong attention to detail and organizational skills.
• Ability to adapt to changing circumstances and priorities.
• Strong technical skills, including proficiency in Excel and/or Tableau.

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Full Stack Customer Supply Chain Specialist, you'll have access to:

• Ongoing training and development opportunities.
• Mentorship and coaching from experienced professionals.
• Opportunities for career advancement and professional growth.
• A dynamic and supportive work environment that encourages collaboration and creativity.

Work Environment and Company Culture

We're proud of our company culture, which is built on the principles of collaboration, creativity, and continuous learning. As a Full Stack Customer Supply Chain Specialist, you'll be part of a team that's passionate about delivering exceptional results and making a positive impact on our customers and the community.

Compensation, Perks, and Benefits

We offer a comprehensive and competitive benefits package, including:

• Competitive salary and bonus structure.
• Comprehensive health insurance and wellness programs.
• Retirement savings plan and stock options.
• Flexible work arrangements and remote work options.
• Professional development opportunities and training programs.
• Access to cutting-edge technology and tools.
• Collaborative and dynamic work environment.

How to Apply

If you're a motivated and results-driven individual with a passion for supply chain management, we want to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to meet you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and diverse work environment that reflects the communities we serve. Apply for this job