Experienced Data Entry Clerk – Energy Services Program Support

At arenaflex, we're dedicated to fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared passion for making a lasting impact. As a valued member of our team, the Data Entry Clerk will play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs.

About arenaflex

arenaflex is a non-profit human services agency committed to positive change, focused on enhancing the lives of individuals and families in Fitchburg, MA. Our organization is driven by a shared vision of creating a more compassionate and inclusive community. With a strong emphasis on community growth, essential services, and holistic well-being, we strive to make a meaningful difference in the lives of those we serve.

Job Overview

As a Data Entry Clerk, you will be responsible for maintaining accurate and up-to-date digital records, ensuring compliance with agency and funder requirements. This role requires a strong attention to detail, excellent organizational skills, and the ability to work effectively in a remote environment. If you're passionate about making a difference in the community and have a strong work ethic, we encourage you to apply for this exciting opportunity.

Key Responsibilities

* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.

• Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
• Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
• Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
• Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
• Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
• Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
• Attend all required staff meetings, supervision, training, and contractual meetings.
• Participate in mandatory agency training and other relevant professional development activities.
• Ensure strict confidentiality is maintained in all aspects of the role.
• Perform related work as required.

Essential Qualifications and Skills

* Associate degree or equivalent professional experience.

• Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
• Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
• Bilingual in Spanish preferred.
• Excellent organizational and communication skills.
• Ability to work effectively in a remote environment.
• Strong attention to detail and ability to maintain confidentiality.
• Proficiency in Microsoft Office and Google Suite.

Preferred Qualifications and Skills

* Experience working with diverse populations and communities.

• Familiarity with database management systems, including Monday.com.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong customer service skills.

Benefits and Perks

* Health, Dental, FSA, and Vision Insurance: Comprehensive coverage to take care of your well-being.

• Paid Time Off (PTO): Generous time off to relax and recharge.
• Hybrid Work Opportunities: Benefit from a flexible work environment that suits your lifestyle.
• Student Loan Forgiveness: We're here to help ease your student loan burden.
• Tuition Remission: Invest in your education with our tuition remission program.
• Employer-Sponsored Retirement: Secure your future with our retirement plan contributions.
• Pet Insurance: Ensure your furry friends receive the best care.
• Employee Discounts: Access exclusive discounts and perks.

Career Growth Opportunities

At arenaflex, we're committed to supporting the growth and development of our team members. We offer a range of training and professional development opportunities to help you advance your career and achieve your goals. Whether you're looking to move into a leadership role or explore new areas of interest, we're here to support you every step of the way.

Work Environment and Culture

Our team is united by a shared passion for making a difference in the community. We're a collaborative and supportive team that values diversity, equity, and inclusion. We're committed to creating a work environment that's inclusive, respectful, and empowering. If you're passionate about making a difference and have a strong work ethic, we encourage you to apply for this exciting opportunity.

How to Apply

If you're passionate about making a difference in the community and have a strong work ethic, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating a work environment that's inclusive, respectful, and empowering. If you're passionate about making a difference and have a strong work ethic, we encourage you to apply for this exciting opportunity.

Contact Information

If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We're here to support you every step of the way. [insert contact information]

Apply Now

Don't miss out on this exciting opportunity. Apply now to be part of a team that makes a meaningful difference in the community. Apply for this job