Part Time Clinical Talk Therapist – Synchronous

Job Description:

• Productivity standards may vary by customer contract; however, below are the general standards that will apply: 15+ completed sessions of direct counseling care per week
• Concurrent note-taking during sessions
• Treatment plans and other documentation as required
• Treatment team meetings with the customer, as applicable
• Weekly Synchronous Health team meeting
• Advocates for the Participant on decisions regarding meeting their clinical needs
• Liaises closely with Customer Success activities and requests, advocating for the customer’s needs being met
• Brings successful models and techniques from other experiences and bodies of evidence to best support participants
• Supports the development of materials for communication, outreach, and marketing of Synchronous Health’s services to participants, clinicians, partners, and within the industry at large (i.e., conference presentations, attending networking events, active in professional organizations, etc.)
• Serve as the first point of contact for escalation for participants who are displeased with any aspect of their experience
• Reports to the Operations team as the second point of escalation if participants’ concerns are unresolved
• Keep abreast of new developments in clinical care, including analog and digital techniques
• Other duties as assigned

Requirements:

• Licensed LICSW, LMHC, or LMFT and living (license must be able to practice without supervision) in the state of MA
• Informed on state tele-health policies
• Comfortable with technology and conducting sessions via tele-health
• Capability to build a therapeutic relationship in a virtual platform
• Polished, professional virtual presence
• Strong ability to identify markers for an appropriate level of care to meet patient needs
• Experience with treating a variety of conditions and disorders as part of a comprehensive treatment plan with an interdisciplinary team
• Ability to use technologies as part of practice for administrative and clinical support (i.e., scheduling, notes, chat, web-based or app-based interventions)
• Ability to work remotely, in a secure, private location (an outpatient office or home office is acceptable; coffee shops are not acceptable)
• Access to smartphone, laptop, and internet connection
• Must pass a background check
• Bilingual a plus.

Benefits:

• Guaranteed, bi-weekly pay (no need to wait on reimbursement)
• Paid orientation and annual pay increases
• No-show protection and caseload build within 90 days of credentialing
• Credentialing, billing, scheduling, and marketing support
• CEU reimbursement and free in-house training
• Opportunities for paid resident supervisory roles
• A vibrant clinical community—online and in person
• Monthly peer consultations and professional development
• A clear path for career growth and internal promotion

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