Strategy & Transformation Consultant/Senior Consultant

About the position Strategy and Transformation Consultants help our clients transform their business processes, develop and implement organizational strategies and cultural transformations, improve efficiency and operations, increase transparency and performance management, and comply with Federal laws and regulations. As a consultant, you will be a critical member of project teams, helping our clients solve complex public health and business challenges from strategy through execution. This includes conducting qualitative and qualitative data analysis, preparing and presenting well-organized, effective reports and presentations to client and internal executives, and supporting day-to-day operational meetings with clients and consulting leaders. As a consultant, you will have an opportunity to deepen your specialized knowledge and consulting skills, with room for long-term professional growth and career development within the firm. We are looking for candidates who are self-motivated, outcomes oriented, and capable and willing to develop solutions on their own and collaboratively as part of a team of highly skilled professionals. Strategy and Transformation Senior Consultants help our clients transform their business processes, develop and implement organizational strategies and cultural transformations, improve efficiency and operations, increase transparency and performance management, and comply with Federal laws and regulations. As a senior consultant, you will be a critical member of project teams, helping our clients solve complex public health and business challenges from strategy through execution. This includes conducting requirements gathering and strategy sessions with senior-level clients, designing and implementing solutions to support complex change and enhance organizational effectiveness, building trusted relationships with clients, and mentoring more junior staff. As a senior consultant, you will have an opportunity to deepen your specialized knowledge and consulting skills, with room for long-term professional growth and career development within the firm. We are looking for candidates who are self-motivated, outcomes oriented, and capable and willing to develop solutions on their own and collaboratively as part of a team of highly skilled professionals. The ideal candidate can use data to inform strategy, problem-solve, and make decisions; demonstrates creative thinking skills and individual initiative; and possesses an innovative mindset and intellectual curiosity regarding industry and academic trends.

Responsibilities

• Serve as a critical team member for management consulting projects, from project initiation, through analysis, solutions development, implementation, and closeout; projects can span organizational development and transformation, strategic planning and implementation, business process improvement, risk management, and change management and strategic communications, as well as direct-mission support to federal health clients
• Apply critical thinking and analytical problem-solving skills to collect quantitative and qualitative data (e.g., interviews, focus groups, surveys, document and dataset review)
• Analyze quantitative and qualitative data and develop meaningful insights to address complex organizational challenges and support client decision-making
• Support the end-to-end development of client work products and presentations, such as root cause and gap analysis, findings and recommendation reports, requirements documents, process flows, standard operating procedures, strategic plans, strategic communications, and reporting dashboards
• Build and sustain meaningful relationships with clients and colleagues
• Contribute to positive, inclusive team culture and collaborative working environment
• Understand and use firm capabilities, solutions, and methodologies
• Support internal and business development initiatives, such as communities of practice and proposals
• Guide clients through complex transformation and organizational development efforts (e.g., reorganizations, organizational growth, and leadership changes), using approaches grounded in best practices for process optimization, organizational improvements, change management, and stakeholder engagement
• Plan and facilitate large and small group meetings and working sessions, including for executive level clients, gather requirements, identify paint points, develop strategies, and built team culture
• Lead the end-to-end development of client work products, such as root cause and gap analysis, findings and recommendation reports, requirements documents, Visio process flows, standard operating procedures, strategic plans, strategic communications, and reporting dashboards
• Deliver high-quality client service in a fast-paced, unpredictable environment
• Provide guidance, feedback, and mentorship to team members

Requirements

• Bachelor’s degree
• 1+ years of professional experience in consulting, strategy, organizational transformation, organizational development, process improvement, workforce strategy, change management, communications, monitoring and evaluation, or emergency response and preparedness
• 3+ years of professional experience
• 1+ years consulting or client service experience
• 1+ year experience leading or co-leading project work, including client relationships or managing project timelines
• Experience in strategy, organizational transformation, organizational development, process improvement, workforce strategy, change management, communications, monitoring and evaluation, or emergency response and preparedness

Nice-to-haves

• Change management, process improvement, or project management certification (e.g., Lean Six Sigma Green or Yellow Belt or CAPM)
• Ability to think strategically while delivering tactically, with a keen attention to detail
• Ability to work effectively in a dynamic, fast-paced environment
• Experience performing data analysis and using findings to recommend and implement improvements
• Experience developing new and re-designing existing processes to meet new and/or evolving business requirements
• Strong interpersonal skills and ability to effectively communicate with stakeholders at all levels in an organization; ability to develop visually appealing and impactful communication materials
• Demonstrated ability to collaborate and contribute as a team member, understanding personal and team roles, contributing to a positive working environment by building relationships with team members, and proactively seeking guidance, clarification, and feedback
• Experience prioritizing and handling multiple tasks, researching and analyzing pertinent client, industry and technical matters, and utilizing problem-solving skills to achieve desired outcomes
• Advanced proficiency with MS Office tools: Word, Excel, PowerPoint
• Proficiency in data visualization tools (e.g., Power BI, Tableau)
• Master’s Degree (e.g., MBA, MPH, MPP, MHA, MPA, MSOD)
• Change management, facilitation, process improvement, or project management certification (e.g., Lean Six Sigma Green or Black Belt, CAPM, PMP, or CCMP)
• Ability to investigate, make sense of, and break down complex client challenges into clear, digestible approaches and solutions
• Demonstrated ability to identify and address client needs, build client relationships, and develop requests for information, as well as flexibility in prioritizing and completing tasks and communicating potential conflicts to a supervisor

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

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