Experienced International WebChat Outbound Sales Representative - Late Night/Early Morning Shift

At arenaflex, we're on a mission to revolutionize the way people interact with our brand, and we're looking for a passionate and driven individual to join our team as an International WebChat Outbound Sales Representative. This is a unique opportunity to work in a fast-paced, dynamic environment where you'll have the chance to develop your skills, build relationships with customers, and contribute to the growth of our business.

About arenaflex

arenaflex is a leading provider of innovative solutions in the travel industry. We're committed to delivering exceptional customer experiences, and our team is dedicated to making a positive impact on the lives of our customers. As a remote employee, you'll have the flexibility to work from anywhere, while still being part of a collaborative and supportive team.

Job Summary

As an International WebChat Outbound Sales Representative, you'll be responsible for promoting arenaflex's products and services to direct consumers through live chat and phone interactions. You'll work closely with our customers to understand their needs, provide personalized recommendations, and close sales. This is a challenging yet rewarding role that requires strong communication skills, a passion for sales, and a willingness to learn and adapt.

Key Responsibilities

* Promote arenaflex's products and services to direct consumers through live chat and phone interactions

• Establish and maintain quality customer relationships by delivering exceptional customer service, establishing rapport, and identifying and meeting customer needs and expectations
• Build and maintain effective relationships with new and existing consumers, including maintaining consumer prospect lists and contact databases
• Acquire in-depth industry and company knowledge to articulate product features, benefits, pricing, and make recommendations
• Participate in daily team meetings and sales training to ensure appropriate sales techniques are being used and accurate information is being communicated to direct consumers
• Participate in department-approved mass email campaigns targeting specific guests' profiles
• Perform other job-related functions as assigned

Education and Experience

* High school diploma or equivalent required; Bachelor's degree in Marketing, Business Administration, or related field preferred

• Minimum one year of sales experience; two years of sales experience preferred; cruise sales experience a plus

Knowledge and Skills

* Excellent verbal communication skills to effectively communicate with direct guests on the telephone and internally

• Strong working knowledge of arenaflex's products, including the current fleet and ship itineraries
• Ability to multi-task and work in a high-energy sales environment that is goal/quota driven
• Adherence to strictly enforced dress code required

Salary and Benefits

* Competitive salary range of $24,960 plus eligibility to participate in the company's Sales Incentive Plan

• Actual compensation within the range will be dependent upon individual skills, experience, qualifications, and location, and applicable employment laws
• Benefits package includes:

+ 401(k) + Dental insurance + Health insurance + Paid time off + Tuition reimbursement

Schedule

* 8-hour shift

• Every weekend
• Morning shift
• Overnight shift
• You will be given one of the following 5-day/9-hour schedules:

+ M-Th & Sunday: 4am-1pm EST + M & Wed-Saturday: 5am-2pm EST + M-Wed, Fri, Sun: 6am-3pm EST + M, Tue, Thur, Sat & Sun (split shift): 6am-10am & 5pm-9pm + M, Wed, Fri, Sat & Sun (split shift): 8am-12pm & 7pm-11pm

• You must be available to any possible schedule, and you will be assigned an open schedule based on the needs of the company.

Application Requirements

* Have you ever worked for arenaflex, Oceania Cruises, or Regent Seven Seas Cruises?

• Please elaborate on your experience communicating with guests/clients via live chat.
• Please note this is an outbound sales position that requires communication via chat and phone. Is this something that aligns with what you're looking for?
• Are you fluent in any language other than English? If so, which one?
• Please note this is a late night/early morning shift. 1-2 weekend days will be assigned.
• You will be given one of the above-mentioned schedules, and you must be available to any possible schedule.
• Please note this is a remote position, but we are hiring only in East Coast states. Where are you currently located?
• This is a salary + commission paid position. Earnings average $55-60k annually. Does this work for you?

Ready for an Easy Start?

This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now! Apply To This Job Apply for this job