Experienced Customer Service Assistant – Remote Opportunity with arenaflex

As a leading global organization, arenaflex is dedicated to delivering exceptional customer experiences and innovative solutions to the market. We are seeking an experienced Customer Service Assistant to join our team, working remotely to provide top-notch support to our customers and vendors. If you are a highly motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a dynamic and forward-thinking company that values innovation, teamwork, and customer satisfaction. Our mission is to provide high-quality products and services that exceed our customers' expectations. With a strong commitment to excellence, we strive to create a positive and inclusive work environment that fosters growth and development for our employees.

Responsibilities and Duties

As a Customer Service Assistant at arenaflex, you will be responsible for:

• Reviewing bills of materials and maintaining them in our system
• Answering incoming calls from customers and vendors in a professional and courteous manner
• Performing month-end processing and maintaining accurate financial records
• Processing credits and debits in a timely and efficient manner
• Maintaining all vendor files and contact information, ensuring up-to-date and accurate records
• Providing excellent communication skills, including helpfulness and patience in dealing with vendors, customers, contacts, and fellow employees
• Following established company safety policy and procedures
• Communicating effectively with Production Supervisors and co-workers
• Demonstrating a strong work ethic, honesty, and integrity in all aspects of the job
• Performing administrative functions, such as electronic and physical filing, scanning, copying, and organizing documents, and creating company documents
• Maintaining electronic documents, including miscellaneous spreadsheets for the office
• Entering receivers into our ERP software
• Maintaining office supply stock levels and keeping the office supply room organized
• Assisting other departments administratively as needed
• Performing other general duties as required by management staff

Knowledge, Skills, Abilities

To succeed in this role, you will need:

• The ability to read and comprehend basic verbal and written instructions, and read and interpret drawings, blueprints, sketches, instructions, and specifications
• A willingness to accept and receive frequent training, supervision, and assistance from positions and supervisory personnel
• Excellent communication skills, with the ability to communicate with many levels of personnel effectively and tactfully in various situations and environments
• The ability to work in a team-oriented environment
• The motivation to learn and adapt to new situations
• The ability to work in a manufacturing and fast-paced environment
• Reliable transportation and punctuality for each assigned shift
• The ability to work overtime as needed
• The ability to pass a pre-employment physical examination and drug screen

Education and Experience

We are looking for a candidate with:

• A High School Diploma, associate degree preferred
• One (1) year of Administrative Assistant experience is preferred
• Proficiency in Microsoft Office Suite products, with advanced Excel skills
• SharePoint & Salesforce experience preferred
• Strong organizational skills
• Strong attention to detail and problem-solving skills
• Willingness to learn and follow instructions
• Clear and precise communication skills and the ability to work within a team
• Previous experience in manufacturing or warehouse environment
• Ability to work efficiently in a fast-paced environment
• Excellent communication skills, customer service skills with the ability to handle stressful situations

What We Offer

As a valued member of our team, you can expect:

• Competitive compensation and benefits packages
• Opportunities for career growth and development
• A dynamic and inclusive work environment
• Recognition and rewards for outstanding performance
• A comprehensive benefits package, including medical, dental, and retirement programs
• Generous leave policies and flexible work arrangements
• Access to training and development programs to enhance your skills and knowledge

About arenaflex

arenaflex is an equal employment opportunity employer and does not tolerate discrimination, harassment, and/or retaliation based on individuals' physical traits, beliefs, and/or other characteristics that are protected under applicable laws.

How to Apply

If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!

Apply Now

Don't miss out on this exciting role. We are looking forward to hearing from you. Apply now to join our team and start your career with arenaflex! Apply To This Job Apply for this job