Experienced Medical Intake / Data Entry Specialist – Healthcare Administration Support

At arenaflex, we are dedicated to delivering exceptional healthcare services to our patients, and we are seeking a highly motivated and detail-oriented Medical Intake / Data Entry Specialist to join our team. As a vital first point of contact for our Utilization Review Department, you will play a crucial role in supporting the collection of intake information, creating electronic patient files, and sorting and mailing certification letters.

About arenaflex

arenaflex is a nationwide, independent leader in personalized managed health care, focused on delivering comprehensive services with program excellence and cost containment. With over three decades of innovative and professional health care excellence, we have established a reputation as an industry leader. Our commitment to conserving health care dollars while ensuring quality care through effective programs and personalized service has earned us a loyal patient base and a reputation for excellence.

Overview of the Role

As a Medical Intake / Data Entry Specialist, you will be responsible for supporting the Utilization Review Department by performing the following key responsibilities:

• Answering Utilization Review line and directing calls to the appropriate person, retrieving voicemail, and transferring messages to the assigned nurse
• Collecting demographic information to create patient files
• Printing, mailing, faxing, and copying correspondence as necessary
• Performing other duties as assigned by the URA Team Leader

Key Responsibilities

* Answer and direct calls to the appropriate person, retrieve voicemail, and transfer messages to the assigned nurse

• Collect demographic information to create patient files
• Print, mail, fax, and copy correspondence as necessary
• Perform other duties as assigned by the URA Team Leader

Essential Qualifications

* High School Diploma or equivalent required

• Courses in computers, medical terminology, data entry, word processing, and secretarial training desired
• At least one year of professional office experience, with experience in a healthcare environment required
• Knowledge of computers, data entry in databases, word processing, and multiple line telephone systems
• Bi-lingual helpful but not required
• Ability to proof written material accurately
• Accurate data entry ability
• Ability to organize a large variety of tasks and prioritize as directed by the assigned URA Team Leader
• Ability to work with a variety of professional staff and provide clerical backup as needed for that staff
• Understanding of customer service

Preferred Qualifications

* Experience in a healthcare environment

• Knowledge of medical terminology
• Data entry experience in databases
• Word processing experience
• Multiple line telephone system experience
• Bi-lingual

Skills and Competencies

* Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment with multiple priorities
• Strong organizational and time management skills
• Ability to maintain confidentiality and handle sensitive information
• Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
• Ability to learn and adapt to new software and systems

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a Medical Intake / Data Entry Specialist, you will have opportunities to learn and grow with our organization, including:

• On-the-job training and mentorship
• Opportunities for professional development and advancement
• Access to continuing education and training programs
• A supportive and collaborative work environment

Work Environment and Company Culture

arenaflex is a dynamic and fast-paced organization that values teamwork, innovation, and customer service. Our work environment is collaborative and supportive, with a focus on delivering exceptional healthcare services to our patients. As a Medical Intake / Data Entry Specialist, you will be part of a team that is dedicated to making a difference in the lives of our patients.

Compensation and Benefits

arenaflex offers a competitive salary and benefits package, including:

• 16-16.5 Hourly Wage
• Quarterly bonus eligibility
• Competitive salary and benefits, including medical, dental, vision, long-term care, short-term disability, long-term disability, company-paid and voluntary life insurance, critical illness, accident insurance, and flexible spending
• 401k plan with company match, fully vested after 1 year
• No weekends and nights
• Paid Holidays
• Work-life balance
• Remote/hybrid setting (once trained)
• Monday - Friday, 9:30 am - 6:00 pm shift
• Shift Differential Available for this shift

How to Apply

If you are a motivated and detail-oriented individual with a passion for delivering exceptional healthcare services, we encourage you to apply for the Medical Intake / Data Entry Specialist position at arenaflex. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes diversity. We are committed to providing a work environment that is inclusive and respectful of all employees, regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability, or protected veteran status. Apply for this job