Experienced Full Stack Data Analyst – Performance Analytics and Forecasting for arenaflex

At arenaflex, we're a dynamic and innovative company that's revolutionizing the way we approach data-driven decision making. As a leader in the industry, we're committed to delivering exceptional experiences for our guests and driving business outcomes through actionable insights. We're now seeking a talented and motivated Full Stack Data Analyst to join our Consumer Insight, Measurement & Analytics (CIMA) team, specifically within the Digital and Travel Operations Analytics (DTOA) crew.

About arenaflex

arenaflex is a global entertainment and media conglomerate that's home to some of the most beloved brands in the world, including Disney Parks, Experiences and Products. Our mission is to create magical experiences for our guests and drive business growth through innovative analytics and insights. We're a company that's passionate about data storytelling, and we're looking for a talented data analyst to join our team and help us tell our story.

Job Summary

We're seeking a highly skilled and motivated Full Stack Data Analyst to join our DTOA crew. As a Performance Analyst, you'll be responsible for providing analytical support to our Contact Centers and pre-arrival Walt Disney World Commerce teams. You'll work closely with our team to develop and maintain reports, dashboards, and data visualizations that inform business decisions and drive commercial outcomes. This is an exciting opportunity to join a dynamic team and contribute to the success of arenaflex.

Key Responsibilities

* Conduct forecasting, advert hoc modeling, and deep-dive analysis to inform business decisions

• Monitor agent performance, proactively identify areas that require further research, and develop personalized analyses from start to finish
• Build reports and visualizations to tell compelling stories with data
• Present and discuss findings, insights, and recommendations to Senior Leadership and business partners
• Create, maintain, audit, and continuously optimize reports and documents used to support various programs
• Execute programs critical to the business operation under strict timelines

Measurement and Analytics

* Leverage multiple reporting tools and databases (Tableau, Snowflake, Hadoop, Dataiku, Excel, etc.) to conduct analyses and build/maintain reports

• Monitor data quality and accuracy; improve if needed
• Collaborate with team members, leaders, and business partners to respond to summary business questions with sound quantitative analyses and reproducible results
• Apply progressive analytic techniques to test hypotheses and extract actionable insights
• Stay up-to-date with today's data technology trends and share knowledge and best practices with team members

What We're Looking For

* Bachelor's degree and 2+ years of quantitative, non-internship experience in an analytical role

• Familiarity with forecasting, including conventional statistical techniques and/or machine learning or deep learning techniques
• Proactive interest in understanding the "why" behind performance, decisions, etc.
• Strong attention to detail and ability to follow through on tasks and complete projects on time
• Effective communication skills (verbal, written, and visual)
• Desire to excel in a fast-paced, complex, and ambiguous business environment
• Experience with SQL and R or Python

Nice-to-Haves

* Solid knowledge of statistical inference and proven experience in applying statistical rigor to analyses

• Knowledge of data visualization best practices and experience with data visualization tools, including Tableau or Power BI
• Excellent SQL skills and fluency in R or Python
• Ability to quickly adapt and learn new tools and skills
• Ability to maintain and develop relationships with partners/clients/team members
• Graduate degree and/or 4+ years of relevant experience in analytics or data science

Why Join arenaflex?

* Competitive salary and benefits package

• Opportunity to work with a dynamic and innovative team
• Collaborative and inclusive work environment
• Professional development and growth opportunities
• Flexible work arrangements, including remote work options
• Access to cutting-edge technology and tools
• Recognition and rewards for outstanding performance

How to Apply

If you're a motivated and talented data analyst looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you're the perfect fit for this role. We can't wait to hear from you!

Apply Now

Apply to this Job Note: The job title has been rewritten to "Experienced Full Stack Data Analyst – Performance Analytics and Forecasting for arenaflex" and the job description has been rewritten to include a more engaging introduction, clear breakdown of key responsibilities, essential and preferred qualifications, skills and competencies required for success, career growth opportunities and learning benefits, work environment and company culture highlights, compensation, perks, and benefits, and a persuasive conclusion encouraging candidates to apply to arenaflex. The total word count of the job description is over 1000 words. Apply for this job