Delivery Director
Who We Are: Front Office Transformation Experts (BPX) is a global, AI-powered consultancy built to design and deliver the intelligent front office for CMO and CRO executives. We are private equity-backed and scaling fast, with 300 active customers across 10 countries and more than 1,750 implementations. We connect people, technology, and AI to turn fragmentation into performance, partnering with global leaders to modernize how marketing, CRM, content, AI & Data connect. At BPX, we hire operators and specialists who thrive at the intersection of commercial strategy and technical execution. What We Do: Cutting Complexity Across the Front Office We help the world's most ambitious companies, including Uber Eats, BNY, and Xerox, untangle the operational complexity that slows enterprise growth. As a Gold Adobe Solution Partner and Salesforce Summit Partner, we deliver strategy and implementation across the full front office. Our proprietary methodology builds sustainable enabled ecosystems that maximize ROI and accelerate speed to market. By embedding AI into commercial workflows, we help clients move faster and stay ahead. The Role: Delivery Director As a critical member of our Senior Leadership Team (SLT), the Delivery Director is responsible for the transformation and integration of our global Delivery Organisation. Following our recent acquisitions of entities like Skie, Definitive Results, and ITG Commerce, this role is pivotal in driving delivery excellence, margin performance, and client satisfaction across a unified global footprint . Key Strategic Focus Areas: M&A Integration: Leading the operational transition of acquired companies and delivery centers into a single, high-performance BluPrintX organization . Workforce Architecture: Developing a flexible hybrid resourcing model (onshore, nearshore, offshore) to widen our capability offerings and improve delivery velocity . Operational Excellence: Leading the enhancement of our "Order to Cash" technology stack, integrating platforms such as Salesforce, Kantata, and Sage. Financial Stewardship: Full accountability for regional delivery margins, cost control, and utilization targets across all engagements. Capability Development: Partnering with Capability Leads to champion career frameworks and learning pathways for our global talent pool. Ideal Background & Experience Consulting Leadership: Strategic delivery leadership experience within a multi-region professional services business, preferably in a PE-backed "buy and build" environment . Scale Expertise: Proven ability to deliver large-scale transformation projects into Enterprise clients, effectively competing against and winning against "Big 4" consultancies . Operational Transformation: Deep experience optimizing business processes across Sales, Presales, and Delivery to align Go-To-Market solutions with delivery methods. Workforce Design: A track record of building and managing hybrid workforce models that utilize offshore and nearshore teams to maintain cost efficiency and delivery excellence . Financial Acumen: Strong understanding of project financials, capacity forecasting, and P&L management within a professional services context. Why This Opportunity is Unique This is a rare opportunity to play a defining role in a global consolidator's SLT. You will have the autonomy to shape the delivery culture of a scaling firm, influenced by high-tier institutional investment and a mentor-rich environment . Apply To This Job