Engineer II, Technology

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: The Engineer II role is responsible for the administration, maintenance, and ongoing support of the Microsoft Active Directory environment within Ensemble Health Partners (EHP). This includes design, implementation, upgrades, troubleshooting, and documentation of Active Directory and related services. This role supports day-to-day AD operations, including provisioning, scripting, monitoring, and maintenance. The Engineer II will analyze user and business requirements and develop solutions to enhance and improve existing systems. The role also includes support of AD-integrated services such as DNS and Group Policy. Key responsibilities include: Managing and maintaining Active Directory, including domains, trusts, replication, schema, and sites/services Supporting Azure Active Directory (Microsoft Entra ID) and hybrid environments Creating and managing Group Policy Objects (GPOs) and enforcing AD security best practices Troubleshooting and resolving complex AD-related issues Developing automation using PowerShell and/or Windows scripting Supporting authentication and authorization processes Managing supporting services such as DNS, PKI/Certificate Services, and backup/recovery Participating in project planning, including risk assessments, solution design, and implementation tracking Providing Tier III support for advanced system issues and partnering with cross-functional IT teams Offering guidance and support to less experienced team members This role requires strong experience with Active Directory and domain controller environments, along with a solid understanding of enterprise identity and access management. Occasional after-hours and weekend support may be required. Job Duties & Responsibilities Manage and maintain Windows and Linux server environments, ensuring systems are stable, secure, and operating efficiently Administer and support Active Directory and Microsoft Entra ID (Azure AD), including DNS, Group Policy, AD Sites and Services, domain/forest trusts, PKI/Certificate Services, and user/computer/group provisioning Apply industry best practices to maintain and enhance AD security, performance, and reliability; implement updates, patches, and upgrades as needed Support and maintain associated technologies and third-party tools; evaluate and recommend improvements to increase efficiency and automation Develop and maintain scripts (primarily PowerShell) to automate routine tasks and improve operational effectiveness Create and maintain clear, accurate documentation, including procedures, troubleshooting guides, and training materials Partner with Security teams to remediate findings from audits and assessments; perform AD-related security reviews and implement recommended controls (e.g., HITRUST and other standards) Provide customer support by collaborating with internal users and IT teams to resolve issues, answer questions, and support planned or unplanned changes Lead and support technical projects, including research, planning, risk assessment, implementation, and on-time delivery Provide technical guidance and mentorship to less experienced team members Perform other duties as assigned Knowledge, Skills & Abilities Strong knowledge of Active Directory and Microsoft Entra ID (Azure AD) Experience with Linux system administration (virtual environments and associated technologies) Familiarity with DNS, Group Policy, and related AD services Strong verbal and written communication skills across technical and non-technical audiences Ability to provide a high level of customer service Strong analytical and problem-solving skills with attention to detail Ability to manage multiple priorities and work effectively in a fast-paced environment

Requirements

Bachelor’s degree or equivalent experience 5+ years of experience in Windows and Linux system administration 3+ years of experience supporting Microsoft Entra ID (Azure AD) Experience with scripting languages such as PowerShell, Bash, JSON, or Python Preferred Microsoft Active Directory or Azure certifications Experience managing VPNs, firewalls, and/or ServiceNow Experience with multiple Linux distributions (e.g., Ubuntu, RHEL, Arch, NixOS) Additional Information This position pays between $84,000 - 126,000 based on experience and geographical location. Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require. #LI-RL1 #LI-REMOTE Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected]. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. Employment Disclaimers – Ensemble Apply To This Job