Operational Excellence Manager
Overview
Job Title: Operational Excellence ManagerSchedule: TBDLocation: Gray, LA (open to candidates outside of this location)Primary objective is to drive continuous improvement, standardization, and scalable growth across our customers’ organizations. The role focuses on enterprise-wide transformation, developing systems, people and culture that improves safety, service efficiency, and profitability.
Responsibilities
Identify and drive process improvement opportunities using data analysis, lean methods, and continuous improvement (CI) tools. Lead improvement initiatives (CIP, Lean, 5S, CAPA) to enhance efficiency, quality, safety, and service. Develop process maps, define requirements, and design solutions (process and technology) to achieve business goals. Establish and track KPIs/metrics; analyze data and report performance against targets. Manage projects end-to-end, including planning, resource allocation, timelines, and status reporting. Communicate effectively with stakeholders; support strong client relationships and ensure alignment with organizational goals. Develop and deliver training on lean methodologies, tools, and best practices. Standardize and share best practices, tools, and key learnings across the organization. Serve as a subject matter expert in operational excellence, including frameworks, methodologies, and tool selection. Support technology integration and provide technical guidance. Foster a culture of continuous improvement and stay current on industry trends and leading practices.
Qualifications
Bachelor’s degree in Engineering, Supply Chain, Logistics, or related field. 3–5 years of experience in supply chain, logistics, or operations, including building and managing relationships with clients, stakeholders, and field teams. Strong knowledge of end-to-end supply chain processes, KPIs, cost analysis, labor standards, procurement, and statistical process control. Experience with data analysis, diagnostic tools, and driving insights to support operational decisions. Proven record of accomplishment in operational improvement, change management, and leading initiatives that enhance efficiency, quality, safety, and profitability. Experience planning and executing capital or process improvement projects related to material handling, inventory management, and warehouse operations. Strong analytical, problem-solving, and project management skills with a results-driven and detail-oriented mindset. Ability to challenge the status quo and promote a continuous improvement culture. Proficient in Microsoft Office tools (Excel, PowerPoint, Word, Visio, Power BI) and familiarity with ERP/WMS systems (e.g., SAP, Oracle, CribMaster, EPLUS). Pass a Functional Assessment verifying their ability to kneel, squat, lift and carry 50lbs, climb ladders, etc. Apply To This Job