Croatian Speaking Travel Agent (Remote in Greece)
We are currently headhunting service-driven professionals to represent a world-renowned icon in the travel and hospitality sector. In this high-impact, 100% remote role based in Greece, you will serve as the primary liaison for our Croatian-speaking clientele, ensuring a premium, seamless experience for travelers across the globe. Whether you are a seasoned industry veteran or a talented linguist seeking a top-tier career move, we invite you to help us redefine the global standard for hospitality. THE MANDATE: ARCHITECTING OPERATIONAL EXCELLENCE As a Support Strategist, you are the heartbeat of the customer journey. You will provide rapid, accurate, and high-fidelity solutions within a sophisticated, fast-paced digital ecosystem. Omni-channel Orchestration: Manage high-volume interactions across Voice, Email, and Chat with total linguistic mastery in Croatian and English. Decisive Problem Solving: Deliver swift and definitive solutions for complex booking logistics, payment structures, and technical platform inquiries. Consultative Advisory: Maintain an expert-level understanding of global travel protocols to provide pinpoint-accurate guidance to an international audience. Data Integrity: Ensure meticulous record-keeping within our CRM to facilitate a seamless, unified service experience across our global operations. Strategic Contribution: Consistently exceed performance benchmarks (SLAs) while collaborating with international teams to refine the end-to-end customer journey. THE IDEAL PROFILE: AUTONOMY & DISCIPLINED EXPERTISE We are seeking independent, analytical thinkers capable of maintaining peak productivity within a remote-first professional environment. Linguistic Command: Native or near-native Croatian (C2) is essential, complemented by robust English (B2/C1) for complex technical and corporate communication. Logistical Infrastructure: You must possess the legal right to work in Greece and a dedicated, professional home office optimized for high-speed connectivity. Executive Soft Skills: Exceptional active listening, high emotional intelligence (EQ), and a structured approach to managing high-stakes workloads. Self-Governance: The internal discipline to manage competing priorities effectively without the need for direct physical supervision. PREMIUM COMPENSATION & TOTAL REWARDS Our total rewards package is engineered to recognize your expertise and catalyze your long-term career velocity. Financial & Holistic Security Executive-Level Remuneration: A competitive base salary benchmarked against the most prestigious bilingual roles in the European market. Performance Incentives: Lucrative monthly bonuses designed to reward excellence and milestone achievements. Comprehensive Protection: Full private medical and life insurance coverage, effective from your first day of integration. Technology & Professional Growth Career Trajectory: Transparent pathways into Leadership, Specialized Training, or Global Management functions. Hardware Suite: A high-performance laptop and professional-grade noise-canceling headset delivered directly to your residence. Relocation Concierge (For candidates moving to Greece) Travel Sourcing: Full reimbursement for your initial flight to Greece. Transition Residency: Four weeks of premium, company-sponsored accommodation to facilitate a comfortable and seamless transition. Are you ready to represent an iconic global brand while embracing a premier remote lifestyle in Greece? Your career evolution begins here. Apply To This Job