Software Partner Manager

ROLE OVERVIEW The IT/Software Partner Manager is a strategic leadership role responsible for owning and growing iHorizons’ partner ecosystem across key technology vendors. This role combines relationship management, commercial strategy, and technical acumen to drive measurable revenue growth through partnerships. The Partner Manager will define and execute the overall partner ecosystem strategy and roadmap, aligning it with iHorizons’ business objectives and market positioning across Qatar and the GCC region. BUILDING PROFESSIONAL RELATIONSHIPS WITH PARTNERS Invest in relationships with peers at partner organizations by attending meetings, liaising at events, making phone calls, and other touchpoints during which exchange of information can open opportunities for business growth. Facilitate communication, build trust, and guarantee healthy relationships with partners based on win/win business strategies for both parties. Act as arbitrator — working internally with LOBs and externally with Partners — to resolve any issues that may weaken the relationships between iHorizons and its partners. Maintain and track partner satisfaction scores through regular feedback loops, ensuring relationship health is measurable and actionable. ASSESSING NEW PARTNERSHIP OPPORTUNITIES Prioritize partnership opportunities based on strategic fit, revenue potential, and alignment with iHorizons’ target markets. Analyze partner data to identify the best overlap with the company’s target verticals and customer segments. Discuss and co-develop GTM (Go-To-Market) plans with LOBs and Partners. Work internally with LOBs and supporting functions, and externally with Partners, to negotiate and sign partnership agreements that support the company’s business objectives. Build and own the overall partner ecosystem strategy and roadmap, identifying gaps and expansion opportunities across key technology domains. MAINTAINING & UPGRADING PARTNERSHIP LEVELS Monitor requirements for maintaining partnership levels, including training, certification, and business volume thresholds. Work with LOBs and Partners to achieve requirements for maintaining or upgrading partnership tiers to match iHorizons’ business needs — including development plans, trainings, and certifications for internal teams. Conduct quarterly reviews with Heads of Presales and LOB Heads to assess partner relationship health and ensure agreed business plans are on track. Ensure timely renewal of all partner agreements. Track and report on certification compliance rates across the organization, proactively identifying gaps before they impact partnership standing. SUPPORTING & DRIVING SALES GROWTH Increase business leads sourced from partners in areas where they hold strategic advantage or exclusivity. Negotiate exclusive agreements with partners on opportunities where their involvement is mandatory. Collaborate with partners, sales, and presales managers to define sales strategies and manage joint pipelines. Collaborate with partners to organize enablement sessions for iHorizons’ sales and presales teams. Lead negotiations on pricing, terms, and conditions of partner proposals to ensure alignment with iHorizons’ strategy for winning projects with maximum profitability. Collaborate with partners to organize and participate in events, leveraging their MDF (Market Development Funds). Maintain and update iHorizons’ partner database with all changes related to partnerships. Administer training and marketing function requirements and logistics. REVENUE ACCOUNTABILITY & KPIs Own and be accountable for partner-sourced revenue targets and co-sell pipeline quotas. Track and report on key performance metrics including: partner-sourced revenue as a percentage of total revenue, partner-influenced pipeline value, deal registration conversion rates, and time-to-close on partner-sourced deals. Deliver monthly and quarterly partner performance dashboards to senior leadership. Set and monitor annual partnership ROI targets, ensuring each key partnership delivers measurable business value. TOOLS & SYSTEMS Proficiency in CRM platforms (e.g., Salesforce, HubSpot, Microsoft Dynamics) for pipeline tracking and partner deal registration. Experience with PRM (Partner Relationship Management) systems and partner portals. Familiarity with collaboration and project management tools for cross-functional coordination. REQUIRED SKILLS & QUALIFICATIONS Personal SkillsExcellent communication and interpersonal skills. Excellent negotiation and problem-solving skills. Strong leadership skills and traits. Excellent command of English (Arabic is a strong plus). Technical SkillsTechnically competent with strong awareness of market trends and vendor solutions in IT and software. Hands-on knowledge of key technology ecosystems relevant to iHorizons’ portfolio (e.g., Microsoft, Oracle, SAP, AWS, Google or equivalent enterprise platforms). Understanding of cloud, ERP, cybersecurity, and digital transformation solution landscapes. EducationBachelor’s degree in Computer Science, Software Engineering, or a related field. ExperienceMinimum 7 years of experience in a Partner Manager or Alliance Manager role within IT/software. Proven track record of managing tier-level partnerships with major technology vendors. Demonstrated experience owning partner-sourced revenue targets. - this is A fully remote Job Apply To This Job