Manager Site Reliability Engineering

Are you intrigued by planetary scale, distributed, intelligent systems? Do you like collaborating across teams to solve complex problems? Join our SRE team! Our Site Reliability Engineering team collaborates across our organization to ensure the performance and reliability of our cloud platform and services. We establish Key Performance Indicators, define Service Level Objectives, and monitor compliance to them. Partnering with multiple teams, we address difficult problems that go beyond having simple answers. Partner with the best As Site Reliability Engineering Manager, you will be a hands-on leader contributing and managing a team of APJ-based site reliability engineers. Your team will collaborate across the organization to define, maintain, and improve the Compute products operation and customers supportability. You will face some of the most complex challenges in distributed systems at scale. As a Site Reliability Engineering Manager, you will be responsible for: Leading a team of site reliability engineers in developing and executing product operation and customer supportability plans Aggregating the customer signal to drive product improvements Managing on-call duty for the APJ based team as part of the global REAct team Shaping cross-team communication and collaboration to improve product operation and customer supportability Identifying opportunities to automate operational processes and reduce toil Do what you love To be successful in this role you will: Have 8 years of relevant experience and a Bachelor's degree in Engineering, Computer Science, or related discipline, or its equivalent Demonstrate a good track record of managing high-performance teams, delivering solutions, resolving issues, and developing engineers Have experience in operations, analysis, and troubleshooting of large distributed systems, and with corresponding monitoring/logging/performance analytics tools Have experience with tools like SaltStack, Ansible, Chef, or Puppet for managing infrastructure at scale Be familiar with software development practices and product life cycles from concept to deployment and operations. About us At Akamai, we make life better for billions of people, trillions of times a day. Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone. Our focus is simple: Cloud and Edge: Running apps closer to users for instant performance. Security: Neutralizing threats before they ever reach your data. Content Delivery: Scaling the world's biggest moments without a glitch. AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform. At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works. Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits. FlexBase adapts to your job's needs Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work. We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both. Connect with us on social and see what life at Akamai is like! Apply To This Job