Adjuster, Property Insurance Claims

About the position Elevate Claims Solutions is founded on the belief that human experience and claim quality are the essence of profitable growth and retention for our adjuster partners, our clients, and ourselves. Are you ready, willing, and able to Elevate? Elevate Claims Solutions is seeking an Independent Adjuster in the Fort Wayne area.

Responsibilities

• Prioritize policyholders during their time loss through demonstrated empathy and understanding.
• Valuing our partnerships with our carrier clients; recognizing and maximizing the ways in which our Elevated Claims Handling can support them and their policyholders.
• Maintain a flexible schedule to help meet the needs of insureds and carriers.
• Provide clear, consistent, and timely communication.
• Be open to receiving and providing feedback.
• Effectively and independently manage workload while exercising good judgement.
• Write both residential and commercial damage estimates in Xactimate.

Requirements

• Minimum of three years of residential and commercial property adjusting experience.
• Strong written and verbal communication skills.
• Strong technological skills with the ability to work within various claims management systems.
• Current, active Xactimate license and experience writing both residential and commercial damage estimates in Xactimate.
• Ability to pass a background screen.
• Current, active license where required.
• Equipment and ability to access roofs.

Nice-to-haves

• Carrier experience is desired.
• Liability experience is a plus.

Benefits

• Expand your career opportunities in a role where you can see that you are making a difference in people’s lives.
• Meaningful work in a culture of continuous improvement.
• A diverse market of carriers
• Clear communication of service and quality expectations; internal and external.
• Guidelines that provide upfront understanding of each carrier’s requirements.
• Continuous feedback, including real-time Quality Assurance and formalized quarterly coaching sessions to identify areas of strength and opportunity.
• Training and development opportunities tailored to individual growth objectives.
• A tenured foundation of industry experts with a wide knowledge base for you to consult.

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