Government Programs Data Analyst

About the position At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation. At Delta Dental, we celebrate our All In culture. It’s a mindset, feeling and attitude we wrap around all that we do – from taking charge of our careers, to helping colleagues and lending a hand in the community.

Responsibilities

• Prepares, validates, and submits state Medicaid reporting in accordance with contractual, regulatory, and compliance requirements.
• Supports Medicaid state compliance reporting, ensuring accuracy, timeliness, and documentation standards are met.
• Oversees and tracks Secret Shopper reporting, including data collection, trend analysis, and performance tracking across reporting periods.
• Responds to ad hoc data requests from internal partners such as Government Programs leadership, Compliance, Operations, Network Strategy, and external stakeholders as needed.
• Performs routine data analysis to identify trends, gaps, and potential compliance risks related to government program requirements.
• Assists with data quality checks, reconciliation, and issue resolution across multiple data sources.
• Maintains organized documentation supporting reported data, methodologies, and assumptions for audit and compliance purposes.
• Collaborates with cross-functional teams to understand data needs and translate business requirements into accurate reports.
• Participates in process improvement efforts to enhance reporting efficiency, accuracy, and repeatability.
• Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.

Requirements

• Bachelor’s degree in data analytics, business administration, health administration, information systems, statistics, or a related field
• One year of experience gathering, analyzing, researching, verifying, and/or reporting data using software applications.
• Knowledge of spreadsheet and database applications, and SQL or similar data query tools
• Strong verbal and written communication skills
• Strong analytical skills
• Ability to work independently and as part of a team
• Ability to manage multiple assignments with competing deadlines
• Ability to identify and resolve problems using independent judgment

Nice-to-haves

• Experience working with data visualization tools is preferred.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Short- and long-term disability
• Life insurance
• 401(k) savings plans
• Flexible spending accounts
• Tuition reimbursement or educational assistance
• Annual incentive compensation based on annual business goals
• Eight hours of paid volunteer time each year
• Access to an on-staff health coach
• Access to a personal trainer

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