Claims Specialist - Bodily Injury - Gig Economy - Remote

Overview

• Crum & Forster (C&F) provides specialty and standard commercial lines insurance products through admitted and surplus lines insurance companies. C&F is part of Fairfax Financial Holdings. For more information about Crum & Forster, please visit our website:
• Job Description

S&S Transportation & Sharing Economy is looking for a Claims Specialist who will manage TPA handling of claims arising from Bodily Injury, PIP, Med Pay, and Uninsured/Under Insured Motorist exposures in the GIG Economy space. This position requires initiative, leadership, and critical thinking skills while operating under appropriate levels of supervision and within established authority. The position reports to the assigned Manager.

• This position is fully remote.
• Responsibilities
• Reviews assigned claims to determine if coverage applies under the effective policy, reviews, edits, and approves coverage letters independently or with guidance from coverage counsel under established authority.
• Participates in policy crafting discussions during renewals to help ensure appropriate exposure.
• Monitors assigned claims to ensure adequacy of reserves, timeliness of investigations, and to verify appropriate file handling by TPA.
• Provides feedback and guidance on claims based on individual claims and handling or reserving trends by communicating such feedback to the assigned manager.
• Evaluates account performance on a monthly basis, providing updates on trends and account status via presentation to senior management.
• Meets with current and prospective customers to discuss C&F claims capabilities and address specific claim needs.
• Responsible for providing superior customer service to all agents, insureds, and others encountered during the claims handling process.
• Understanding/knowledge of contractual indemnity and additional insured risk transfer opportunities preferred.
• Qualifications
• Minimum of two years’ experience handling bodily injury claims.
• College degree is preferred; a designation and/or insurance-related courses are a plus.
• Obtain and maintain required state licenses.
• Excellent verbal and written communication skills; ability to communicate with all levels within the organization.
• Computer skills with a working knowledge of the Microsoft Office suite.
• Travel occasionally required.
• Understanding/knowledge of contractual indemnity and additional insured risk transfer opportunities preferred.
• What C&F will bring to you
• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits focused on holistic wellness (physical, mental, and financial)
• Career development opportunities including tuition reimbursement, industry-related certifications, and professional training
• A dynamic, ambitious, and collaborative work environment
• Support for community involvement through matching donation programs, volunteer opportunities, and employee-driven giving
• Equal Opportunity and Privacy
• At Crum & Forster you will BELONG. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you require special accommodations, please let us know. For California Residents:
• Information collected as part of your career profile and any job applications is subject to our privacy notices and policies; visit for more information.
• Salary ranges are available for all positions at this location. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $41,700.00 to a maximum of $78,4000.00. Actual compensation is determined by various factors including market pay, responsibilities, required skills, and individual performance. You may also have the opportunity to participate in discretionary equity, stock-based compensation, or variable pay programs.
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