Experienced Customer Solutions Consultant – Drive Revenue Growth and Customer Satisfaction at arenaflex

At arenaflex, we're committed to delivering exceptional customer experiences and driving business growth through innovative solutions. As an Experienced Customer Solutions Consultant, you'll play a vital role in achieving these goals by providing responsive service, building strong relationships, and identifying new revenue opportunities.

About arenaflex

arenaflex is a leading provider of innovative solutions and services, dedicated to empowering businesses and individuals to achieve their goals. With a strong focus on customer satisfaction and revenue growth, we're constantly seeking talented professionals to join our team.

Job Summary

As an Experienced Customer Solutions Consultant, you'll be responsible for delivering exceptional customer experiences, growing revenue, and driving business growth at arenaflex. You'll work closely with customers, store managers, team members, and vendors to understand their needs, provide expert solutions, and exceed their expectations.

Key Responsibilities

* Represent arenaflex as the on-site sales and support expert for all print and related needs

• Attend key department meetings, site visits, and planning meetings to present FXO's product and service offerings to decision makers
• Demonstrate consultative behaviors to ensure friendly, polite, and expert service is delivered to sales-supported customer accounts
• Grow revenue at assigned customer locations through customer education of business solutions and product offerings
• Act as arenaflex's primary relationship owner for the Sales team within the assigned customer location/locations
• Use a consultative selling approach to identify and grow existing assigned customer accounts
• Project hunt for new business within assigned customer location(s)
• Responsible for customer retention/recovery activities
• Manage bid follow-up and consult on complex orders
• Implement local marketing programs for identified customers
• Participate in sales blitzes
• Ensure customer satisfaction throughout the entire sales process
• Drive revenue at assigned stores by making sales calls on nearby facilities to identify and secure new revenue opportunities
• Monitor the quality and timeliness of all customer work ordered and produced to ensure customer satisfaction
• Review strategies, activities, and performance to goals weekly with the Supervisor; attend sales calls
• Work under the direction of the Supervisor Solutions Consultants to penetrate client accounts
• Meet or exceed activity standards as established by the Secondary Coverage program
• Maintain accurate customer relationship management (CRM) system data, including daily activities and account updates

Essential Qualifications

* High School Diploma or equivalent education

• 2+ years of specialized experience in selling or customer service
• Presents personal professional image
• Reliable transportation to the local market to meet with customers, vendors, and/or perform other business necessities
• Proven organizational and planning skills
• Proven skills and aptitude to excel in a customer-focused and results-driven environment
• Advanced level of reading, writing, and mathematical ability
• Proficient in Microsoft Office tools, including Word, PowerPoint, Outlook, and Excel

Preferred Qualifications

* Strong written and verbal communication skills

• Ability to build strong internal and external relationships
• Identify customer needs and provide applicable solutions
• Efficiently manage time and effectively prioritize tasks
• Move between tasks and customers (different industries and roles) while customers receive excellent service and providing solutions
• Collaborate with Sales team members and Support partners
• Self-motivated, goal-oriented to ensure activity expectations and revenue targets are met or exceeded

Skills and Competencies

* Excellent communication and interpersonal skills

• Strong problem-solving and analytical skills
• Ability to work in a fast-paced environment with minimal supervision
• Proven ability to meet or exceed sales targets and activity standards
• Strong organizational and time management skills
• Ability to work effectively in a team environment
• Strong customer service skills
• Ability to adapt to changing priorities and deadlines

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As an Experienced Customer Solutions Consultant, you'll have access to:

• Ongoing training and development opportunities
• Mentorship and coaching from experienced professionals
• Opportunities for career advancement and growth
• A dynamic and supportive work environment
• Competitive compensation and benefits package

Work Environment and Company Culture

arenaflex is a dynamic and fast-paced work environment that values innovation, collaboration, and customer satisfaction. As an Experienced Customer Solutions Consultant, you'll work closely with a talented team of professionals who share your passion for delivering exceptional customer experiences.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• Competitive hourly rate: $25.59-$30.71/hour
• Comprehensive benefits package, including health, vision, and dental insurance
• Retirement plan and tuition reimbursement
• Paid time off and holidays
• Opportunities for career advancement and growth

How to Apply

If you're a motivated and results-driven professional with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information].

Equal Employment Opportunity

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We're committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.

Reasonable Accommodations

arenaflex provides reasonable accommodations for qualified individuals with disabilities throughout the application process. If you require reasonable accommodations, please contact [insert contact information].

Federal Employment Laws

arenaflex complies with federal employment laws, including:

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant

arenaflex participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program. Please click below to learn more about the E-Verify program:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / (Spanish)

Apply Now

Don't miss this opportunity to join a dynamic and innovative team at arenaflex. Apply now to become an Experienced Customer Solutions Consultant and drive revenue growth and customer satisfaction at arenaflex. Apply for this job